Reviews (1,162)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface, high-quality products like t-shirts and phone cases, and efficient global print network that reduces shipping times and costs. They praise the responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customization options. The use of eco-friendly materials like FSC-certified products also receives positive feedback, enhancing customer satisfaction and business growth.

December 16, 2024

Crafted Dash
United States
About 1 month using the app
Gelato replied December 18, 2024

Hello,

Thank you for your 5-star rating! We're glad Gelato is working well for you. If there's anything we can do to make your experience even better, feel free to reach out!

Best regards,
Bart
Gelato Support Team

November 28, 2024

HallaDu
Norway
About 2 months using the app
Gelato replied November 30, 2024

Hello,

Thank you for the 5-star rating. Your support means a lot to us, and we’re glad to know you’re satisfied with Gelato.

If there’s anything we can assist you with, please don’t hesitate to reach out.

Kind regards,

Michal
Gelato Support Team

November 23, 2024

Ambrafamily
Italy
About 2 months using the app
Gelato replied November 25, 2024

Hello,

Thank you for the 5-star rating! We’re happy to know you’re satisfied with our service. If you ever need anything, don’t hesitate to reach out.

Kind regards,
Bart
Gelato Support Team

November 15, 2024

Joze
Poland
About 2 months using the app
Gelato replied November 18, 2024

Hi,

Thanks for the great feedback! We’re glad to see you’re enjoying your experience with Gelato. Don’t hesitate to get in touch if you need any assistance.

Warm regards,

Michal
Gelato Support Team

November 12, 2024

Vanguard Arthaus
South Africa
About 2 months using the app
Gelato replied November 14, 2024

Hello,

Thank you for the 5-star review! We’re glad to hear you’ve had a great experience. If you ever need assistance, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

December 5, 2024

Tbme
United States
25 days using the app
Gelato replied December 7, 2024

Hello,

Thank you for your 5-star rating. We appreciate your support and are glad to know you’re satisfied with Gelato.

If you ever need assistance, feel free to reach out.

Andrzej
Gelato Support Team

November 30, 2024

Big Daddy Llama Studio
United States
27 days using the app
Gelato replied December 2, 2024

Hi there,

Thank you for your review! We’d love to know how we can make your experience even better. Feel free to reach out to us at apifeedback@gelato.com with any suggestions—we’d be happy to hear from you and work towards earning that fifth star!

Kind regards,
Bart
Gelato Support Team

October 28, 2024

Glow Gallery
Morocco
3 months using the app
Gelato replied October 30, 2024

Hi there,

Thank you for the 5-star rating! We're always here if you need support or have any questions.

Best regards,
Bart
Gelato Support Team

October 30, 2024

Dzynes Designs
United States
About 2 months using the app
Gelato replied November 1, 2024

Hi there,

Thank you for your feedback and the 4-star rating! We appreciate your insights and are committed to making your experience even better. If there’s anything specific you’d like to share or if you have suggestions, please reach out to us at apifeedback@gelato.com. We’re here to help and want to work with you to achieve a 5-star experience!

Best regards,
Bart
Gelato Support Team

October 24, 2024

DrmsByJoanne
United States
2 months using the app
Gelato replied October 26, 2024

Hello,

Thank you for your fantastic rating! We're here whenever you need assistance or have any questions.

Best regards,
Bart
Gelato Support Team