Reviews (1,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

September 23, 2024

It's simple. It works!

Lyla's Green Planet
United States
4 months using the app
Gelato replied September 25, 2024

Hi there,

Thank you for your feedback! We're glad to hear that everything is working smoothly for you. If you need any assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

December 8, 2024

works greatand easy to use

KC Gifts
Spain
17 days using the app
Gelato replied December 10, 2024

Hello,

We appreciate your kind review! It’s great to hear that you find our platform both effective and easy to use. We’re here to make your experience as seamless as possible.

If you ever need assistance, don’t hesitate to reach out.

Andrzej
Gelato Support Team

September 16, 2024

seamless transition and easy to understand

410 Noodlez Official Merch
United States
About 1 year using the app
Gelato replied September 17, 2024

Hello,

Thank you for your feedback! We’re glad to hear that your transition was smooth and that you’re finding the platform easy to use. If you need any further assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

October 13, 2024

It's really easy to navigate, and I love the personalization studio!

Surfin' Springer
United States
8 days using the app
Gelato replied October 14, 2024

Hi,

Thank you so much for your fantastic 5-star review! We're happy to hear that you find our platform easy to navigate and that you're enjoying the personalization studio. It's great to know that the tools are helping you create exactly what you need. Your feedback truly motivates us to keep improving!

If you ever need assistance or have any questions, don't hesitate to reach out.

Thanks again for your support!

Warm regards,

Michal
Gelato Support Team

August 14, 2024

I am still starting, hopefully, all goes well.

UrbaneLtd
United Kingdom
5 months using the app
Gelato replied August 15, 2024

Hello,

Thanks for your feedback! We appreciate your review and are glad to be part of your journey. If you need any help or have questions, we’re always here to assist.

Kind regards,
Bart
Gelato Support Team

December 6, 2024

Love the quality of the prints on the clothes!!

The Painted Cotton
United States
16 days using the app
Gelato replied December 10, 2024

Hello,

Thank you for your 5-star review! We’re glad to hear you’re happy with the print quality on our clothing. Providing great products for your business is what we strive for.

If there’s anything else we can assist you with, let us know!

Andrzej
Gelato Support Team

October 11, 2024

It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.

Cactuslilies
United States
3 days using the app
Gelato replied October 13, 2024

Hi,

Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

September 18, 2024

Seriously, best POD provider out there!

Radiant Retail Therapy
Canada
About 2 months using the app
Gelato replied September 20, 2024

Hi there,

Thank you for the fantastic feedback! We're thrilled to hear that you're so happy with our service. If you ever need anything, feel free to reach out!

Best regards,
Bart
Gelato Support Team

November 20, 2024

Great printing on demand website highly recomend

SteezTees
United States
3 days using the app
Gelato replied November 22, 2024

Hello,

Thank you for your review! We’re glad to hear that our service is meeting your expectations. Your recommendation means a lot, and we’re here to support you as you grow your business.

Kind regards,
Bart
Gelato Support Team

September 18, 2024

Is very easy to use and for me the best app

DENIR
United States
About 1 month using the app
Gelato replied September 19, 2024

Hello,

Thank you for your feedback! We’re thrilled to hear that you find the app easy to use and that it’s your top choice. If you need any help or have questions, just let us know.

Best regards,
Bart
Gelato Support Team