Reviews (1,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this print-on-demand app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. They benefit from its global production network that ensures faster delivery and reduced shipping costs, along with seamless integration with e-commerce platforms. The responsive customer support, eco-friendly practices, competitive pricing, and extensive customization options are also highlighted, helping merchants diversify their product offerings and maintain good profit margins.
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i left a messed up review and they still contacted me and gave me the info to correct the application when they didnt have to. It works well. They even reached out to be sure that the fix was working. Thanks.
Hello,
Thank you for your feedback. We understand how frustrating it can be when publishing to your store doesn’t work as expected. After reviewing your account, we identified that changes made in Shopify may be affecting the connection.
Our support team is available via live chat for real-time assistance, and we’d be happy to help troubleshoot this further. I’ve also reached out directly to offer guidance and ensure everything is set up correctly.
Best regards,
Bart
Gelato Support Team
Absolutely the best PoD interface I have ever used. The ability to create variants and THEN LINK THEM TO MULTIPLE PRODUCTS is absolutely amazing.
Hi there,
Thanks so much for your feedback! We're really glad to hear the interface is working well, especially when it comes to creating and managing products. If you ever need a hand or have ideas to share, we're always here to help.
Best regards,
Bart
Gelato Support Team
Gelato takes my entire drop ship responsibility. If it is my fault I can work with customer. If it is gelato fault they will work with customer.
Hello,
Thank you for your review! We're glad to hear that you're happy with the services we provide. We’re always here to assist you in resolving any issues to ensure a smooth experience. Your success is important to us, and we appreciate your trust.
Best,
Andrzej
Gelato Support Team
LOve how easy it is to use, loads of different options to choose from, great design and simple layout.
Hello,
Thank you for the positive feedback! We're glad to hear that you find the platform easy to use and that the variety of options meets your needs. Creating a smooth and intuitive experience is something we continuously work on. If you ever have questions or need support, we're always here to help.
Best regards,
Andrzej
Gelato Support Team
Gelato has been exceptional in producing products economically, at the right price and on time. The network is extensive, and let me cover my sales internationally. Thank you for a great working relationship.
Hi there,
Thank you for your fantastic feedback! We’re delighted to hear that Gelato has been a valuable partner in growing your international sales. We look forward to continuing our successful collaboration!
Kind regards,
Bart
Gelato Support Team
Gelato has integrated seamlessly with my business and added the element of print on demand to my artwork so I can now bring my designs to my audience in fun new ways! It was intuitive to set up, easy to figure out, takes the stress out of print on demand, shipping, and fulfillment, and I’ve enjoyed working with the customizable options! 100% recommend!
Hello,
Thank you for your wonderful 5-star review. We’re glad to hear that Gelato has been a seamless addition to your business and that you’re enjoying the flexibility of print on demand for your artwork. Making the setup intuitive and stress-free is exactly what we strive for.
If you ever need assistance or have suggestions to share, we’re always here to help.
Andrzej
Gelato Support Team
Gelato has been a game-changer for my print-on-demand business. The platform is incredibly user-friendly, making it easy to create, customize, and manage products. The variety of high-quality materials and printing options ensures my customers receive premium products, from art prints to apparel.
What sets Gelato apart is its global production network, which means faster delivery times and reduced shipping costs for customers worldwide. I also appreciate the eco-friendly focus, like local production and FSC-certified materials, aligning perfectly with my brand's sustainability goals.
Their customer support is responsive and helpful, addressing any issues promptly. The integration with e-commerce platforms like Shopify is seamless, saving time and reducing manual work.
If you're looking for a reliable and efficient print-on-demand solution with top-notch quality, Gelato is an excellent choice. It has allowed me to scale my business and provide an exceptional experience for my customers. Highly recommend!
It's a fairly simple process and what I can't figure out y'all or the cat bought helps me figure out so I appreciate all of your staff for that and the walkthrough on how to set my prices and how to connect my stores to y'all I'm just so far had an overall good experience if that changes I'll let you know
Hello,
Thanks so much for your kind words. We're happy to hear the process has been easy to follow and that our team and resources have been helpful. If you need anything along the way, feel free to reach out.
We're here to help,
Bart
Gelato Support Team
very good instruction on using the app, easy to transfer pod products, and set pricing
Hi,
Thank you for your 5-star review! We're happy to hear that you found the instructions helpful and that transferring POD products and setting pricing was easy. Providing a seamless experience is our goal, and it's great to know we're on the right track. If you ever have any suggestions or need assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Very good application when adding designs making it is to use.
Hi there,
Thanks for your review! We're glad to hear you're finding the design process straightforward and easy to use. If there's anything you need along the way, we're always here to help.
Best regards,
Bart
Gelato Support Team