Reviews (958)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its superior print quality and diverse product range, which boost customer satisfaction. They appreciate its easy integration with Shopify, user-friendly interface, and responsive customer support. The global network of print partners facilitates efficient worldwide delivery, while competitive pricing helps maintain profitability. The app's efficient order fulfillment and wide range of customizable design options are also praised. Additionally, its commitment to sustainability through eco-friendly practices is noted as a significant advantage. Merchants report improved customer satisfaction and business growth after using this app.

July 21, 2024

I'll recommend it because it is easy to use, intuitive, fast, reliable...
Points than I ll love to see in future dev.
Ability to set order on paramters like size, color, etc...
Ability to have product creation batch using multiple templates and simplified parameters (picture, title,tags..) being applied when updated to all product created in the batch. for example if I create an aluminum print, a wood print, a paper print it will be nice using templates setting as a base to be able to give once for all product the picture, title and tags...
Otherwhise big thanks to your team !

BRAGI21
France
About 1 year using the app
Gelato replied July 23, 2024

Hello,

Thank you for your detailed feedback and for recommending Gelato! We’re pleased to hear that you find our platform easy to use and reliable. We appreciate your suggestions on features for future development. Your input is valuable and helps us in our continuous improvement. If you have any more ideas or need assistance, please feel free to reach out.

Best regards,
Bart
Gelato Support Team

August 6, 2024

Rating: ⭐⭐⭐⭐⭐ (5/5)

Exceptional Service and Quality – Highly Recommended!

I recently started using Gelato. Print on Demand for my Shopify store, and I couldn't be happier with the experience! From the seamless integration to the high-quality products, everything about this app has exceeded my expectations.

Outstanding Features.

1. Easy Integration. Setting up Gelato with my Shopify store was incredibly straightforward. The user-friendly interface made the process smooth and hassle-free.

2. High-Quality Products. The print quality on the t-shirts is fantastic. The colors are vibrant, and the material is top-notch, ensuring customer satisfaction.

3. Global Reach. Gelato’s extensive network of print partners means I can reach customers worldwide without worrying about long shipping times or high costs.

4. Responsive Support. The customer service team is prompt and helpful. They were quick to answer my queries and provided excellent support throughout.

5. Cost-Effective. Competitive pricing and no upfront costs make Gelato a great choice for small business owners. The profit margins are excellent, allowing me to grow my business sustainably.

Experience.

Since integrating Gelato into my store, I’ve seen a noticeable increase in customer satisfaction and positive reviews. The efficiency of the app has saved me countless hours, allowing me to focus on other aspects of my business. I highly recommend Gelato: Print on Demand to anyone looking to expand their product offerings with high-quality prints and reliable service.

Overall, Gelato has been a game-changer for my business, and I look forward to continuing our partnership. If you’re on the fence about trying it out, take the leap – you won’t be disappointed!

My Store
United States
About 2 months using the app
Gelato replied August 8, 2024

Hi there,

Thank you for the detailed and positive review! We're glad to hear that Gelato is working well for you and that you’re satisfied with the integration, product quality, and support. If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out.

We’re here to help,
Bart
Gelato Support Team

July 23, 2024

Overall I am happy with Gelato and I haven't even explored all the apps yet.
I was also impressed by the quick response to a printing mistake that was made and the customer really felt like they were respected and happy in the end of the fulfillment process.
They are not perfect but pretty damn close!
They do take full responsibility for their errors and that puts my mind at ease.

NomadicAlternatives Media
Canada
7 months using the app
Gelato replied July 24, 2024

Hello,

Thanks so much for your feedback! We're really pleased to hear that you're enjoying Gelato and that our team was able to sort out the printing issue quickly. It’s great to know that you felt valued and satisfied with the service. We’re always working to improve, so your comments mean a lot to us. If you need anything else or have more questions, just let us know!

Kind regards,
Bart
Gelato Support Team

August 18, 2024

While it took a bit to learn how to do everything...I love that I can do so many things while adding designs. Personalization and changing designs or colors with the same listing is easy.

Phat Moe Clothing Co
United States
About 2 months using the app
Gelato replied August 20, 2024

Hi there,

Thank you for your thoughtful feedback! It’s great to know you’re enjoying the flexibility in design and customization. If you need any assistance along the way, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

September 20, 2024

Gelto is a great platform to create POD products, mockups and is easily integrated with Shopify.

Random Goodness
Australia
10 months using the app
Gelato replied September 23, 2024

Hello,

Thank you for your review! We’re glad to hear you're finding the platform helpful and easy to integrate. If you need any assistance or have any questions, feel free to reach out!

Best regards,
Bart
Gelato Support Team

August 20, 2024

easy to use, have lots of options for design and import into your shop

Punny Shirts Emporium
United Kingdom
6 months using the app
Gelato replied August 23, 2024

Hello!

Thank you for taking the time to leave a review! We're pleased to hear that you found Gelato easy to use. It's great to know that our platform has been helpful for you. If you ever need further assistance, don’t hesitate to reach out— we're here to help.

Best regards,

Michal
Gelato Support Team

July 11, 2024

Probably is the best Print on Demand supplier. Production and shipping time were super fast, customer service was excellent and speedy, and their print and embroidery quality are top-tier. Don't hesitate to start your brand with Gelato and start your sample order. You will not regret working with them.

Burdens to Billions
United States
About 1 year using the app
Gelato replied July 13, 2024

Hello,

Thank you for your positive review. We’re pleased to hear that you consider Gelato the best Print on Demand supplier. It’s great to know that you were satisfied with our production and shipping times, as well as our print and embroidery quality.

Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team

September 3, 2024

Gelato is instrumental to our success. They are efficient and their application is an excellent showcase of good engineering work and processes.

Kawaink
Germany
About 3 years using the app
Gelato replied September 5, 2024

Hello,

Thank you for your kind words! We're glad to hear that Gelato has been instrumental to your success and that you appreciate the efficiency and quality of our application. It's always great to know that our engineering work and processes are making a positive impact. We're here to support your continued success, and if there's anything more we can do, just let us know!

Best regards,

Michal
Gelato Support Team

July 29, 2024

Such an easy platform to use. I love being able to use my designs on
products that I know my customers will use and enjoy!

Rue Post
United States
About 1 month using the app
Gelato replied July 31, 2024

Hello Rue,

Thank you for sharing your experience with us! We’re glad to hear that our platform is easy to use and that you’re finding it useful for your product designs. If you need any assistance or have questions, please don’t hesitate to reach out.

Kind regards,
Bart
Gelato Support Team

September 16, 2024

So far so good. I ordered a sample and I saw some changes that I needed to make but overall creating and ordering the product went well.

THECHAMPIONIZED
United States
About 1 month using the app
Gelato replied September 18, 2024

Hello,

Thank you for your feedback! We’re glad to hear that creating and ordering your product went smoothly. If you need any help with the changes, feel free to reach out.

Best regards,
Bart
Gelato Support Team