Reviews (958)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its superior print quality and diverse product range, which boost customer satisfaction. They appreciate its easy integration with Shopify, user-friendly interface, and responsive customer support. The global network of print partners facilitates efficient worldwide delivery, while competitive pricing helps maintain profitability. The app's efficient order fulfillment and wide range of customizable design options are also praised. Additionally, its commitment to sustainability through eco-friendly practices is noted as a significant advantage. Merchants report improved customer satisfaction and business growth after using this app.

September 7, 2024

I’ve been using the Gelato app, and it’s been an incredibly easy and fun experience. The interface is super user-friendly, making it simple to navigate and get tasks done quickly. What really sets Gelato apart is how intuitive the features are—it’s designed for anyone to pick up and start using, whether you're tech-savvy or not. Plus, it adds a layer of creativity and flexibility to my work. I’d highly recommend trying it out if you’re looking for an app that simplifies your workflow and keeps things enjoyable!

333GODS
United States
6 days using the app
Gelato replied September 8, 2024

Hi there,

Thank you for sharing your detailed experience with Gelato! We’re thrilled to hear that you find the app both user-friendly and enjoyable to use. It's great to know that our features are helping to streamline your workflow while adding creativity and flexibility to your projects. Your recommendation means a lot to us, and we’re here to support you whenever you need it!

Kind regards,
Bart
Gelato Support Team

August 19, 2024

I absolutely LOVE Gelato! I'm new to Shopify and this has been the easiest to work with! Super clear and intuitive! If they keep adding products, I will use only Gelato going forward!

Mouthy Ginger
Canada
8 days using the app
Gelato replied August 21, 2024

Hi,

Thank you for your wonderful review! We’re so glad to hear that Gelato has made your Shopify experience easy and intuitive. It’s great to know that our platform is working well for you, and we appreciate your feedback about adding more products. We're excited to keep growing with you and supporting your business!

Best regards,

Michal
Gelato Support Team

August 14, 2024

I am still starting, hopefully, all goes well.

UrbaneLtd
United Kingdom
5 months using the app
Gelato replied August 15, 2024

Hello,

Thanks for your feedback! We appreciate your review and are glad to be part of your journey. If you need any help or have questions, we’re always here to assist.

Kind regards,
Bart
Gelato Support Team

September 6, 2024

I love Gelato! The service and quality of the products are nice!

Shia’s level up health
United States
Almost 2 years using the app
Gelato replied September 8, 2024

Hello,

Thank you for your kind words! We’re thrilled to hear that you love Gelato and are pleased with both our service and product quality. If you have any feedback or need assistance, don’t hesitate to reach out.

Kind regards,
Bart
Gelato Support Team

September 6, 2024

Awesome app! Make it easy and dreams come true

Overtly Positive Attire
New Zealand
9 months using the app
Gelato replied September 8, 2024

Hello,

Thank you for your wonderful feedback! We're thrilled to know that our platform helps bring your creative ideas to life with ease. If you have any suggestions or need assistance, we're always here to support your journey.

Best regards,
Bart
Gelato Support Team

September 26, 2024

This app has been a dream for me as a small business owner!!

Melted Colors
United States
About 2 months using the app
Gelato replied September 28, 2024

Hello,

Thank you for the wonderful 5-star review! We're always here to assist, so don't hesitate to contact us if you have any questions or need further support.

Best regards,

Andrzej
Gelato Support Team

September 12, 2024

The best drop shipping/Print On Demand out there. I tried alot and Gelato is the best for sure

My Store
United States
4 months using the app
Gelato replied September 14, 2024

Hi,

Thank you for your positive review of Gelato. We appreciate your feedback, especially considering your experience with other print-on-demand services. It's gratifying to hear that you consider Gelato the best option in the market. We continuously work to improve our platform and services to meet the needs of our users. Your satisfaction is important to us, and we're glad our efforts have resulted in a positive experience for you. If you have any suggestions or require assistance in the future, please don't hesitate to reach out. We're here to support your business.

Kind regards,

Michal
Gelato Support Team

September 26, 2024

I like it, easy to work and design products. thanks

Mane Market
Israel
4 months using the app
Gelato replied September 27, 2024

Hi,

Thank you for your kind review! We’re pleased to hear that you find our platform easy to work with and that designing products has been a smooth process for you. Ensuring a user-friendly experience is important to us, and we’re glad it has met your expectations. If you ever have any questions or need further assistance, don’t hesitate to reach out.

We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

August 12, 2024

Im still developing my store. I have not published it yet but the experience has been good so far except for the limited styles and colors available in the tshirt styles ive chosen

I Stand For Truth LLC
United States
10 days using the app
Gelato replied August 14, 2024

Hello,

Thanks for your feedback! We’re glad to hear your experience has been positive as you build your store. We understand that having a wider selection of t-shirt styles and colors would be beneficial. We’re working on expanding our range and appreciate your suggestions. If you need any support or have additional questions, just let us know.

Best regards,
Bart
Gelato Support Team

August 19, 2024

Gelato has been very user friendly and has a few built in tools to make things even easier.

The Salty Sailor T-Shirt Company
United States
3 days using the app
Gelato replied August 21, 2024

Hi,

Thank you for your kind review! We're happy to hear that you find Gelato user-friendly and that our built-in tools have made things easier for you. Your feedback is greatly appreciated, and we're here to keep supporting your success.

Best regards,

Michal
Gelato Support Team