Gelato: Print on Demand
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Print on demand for your ecommerce business
Gelato simplifies producing and delivering high-quality products to your customers. With local production, you can easily expand into new markets, enhance customer satisfaction, and support a more sustainable planet. Products are made nearby and delivered quickly, helping you grow your business with ease.
- Access a global network of local producers
- Software tools to help you scale with ease
- 24/7 customer support, so you can feel reach us anywhere, anytime
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
German, English, Spanish, French, Italian, Norwegian, and Swedish
Works with
Checkout, Etsy, WooCommerce, Wix, Amazon, SquarespaceCategories
All features
Products you can sell
- Clothing and accessories
- Arts and crafts
Sourcing locations
- Australia
- Brazil
- Canada
- Chile
- China
- Denmark
- France
- Germany
- Greece
- India
- Japan
- Malaysia
- Mexico
- New Zealand
- Norway
- Poland
- Portugal
- Singapore
- South Africa
- Spain
- Sweden
- Türkiye
- United Arab Emirates
- United Kingdom
- United States
Product customization
- Custom packaging
- Personalization
Products
- Apparel
- Embroidery
- Wall art
Shipping options
- White label
- Global fulfillment
Products you can sell
Sourcing locations
Product customization
Products
Shipping options
Pricing
Gelato Free
Free to install
Pay for what you print
- Print on demand for global creators
- Hundreds of products to design and sell
Gelato+
$24 / month
or $239/year and save 17%
Pay for what you print
- Up to 10% off products
- Download premium mock-ups
- Design tools
- + more
Gelato+ Gold
$119 / month
or $1,185/year and save 17%
Pay for what you print
- Up to 15% off products
- Support to move your products to Gelato
- Automate personalised product workflows
- Everything in Gelato+
- +more
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,040)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it accessible for those with limited technical skills. They praise the high-quality products, especially the vibrant colors and superior materials of items like t-shirts. The global network of print partners is valued for enabling efficient worldwide shipping without high costs. Merchants also commend the responsive customer support, competitive pricing, and no upfront costs, which benefit small businesses. Additionally, the extensive customization options and variety of products help expand product offerings, while fast shipping times and efforts to minimize the carbon footprint enhance customer satisfaction.
Love that I can allow customers to customize thier own products! Just wish I could advertise/sell more!
Hi there,
Thank you for sharing your positive experience! We’re glad you’re enjoying the Personalization Studio features. If you have any questions, feel free to reach out—we're here to help!
Best regards,
Bart
Gelato Support Team
A lot of times, Gelato's printing partners print the shipping label but never actually ship the package, and when you bring the issue to their attention they reply with a copy and paste:
"Unfortunately, in this particular case, I will not be able to process a refund/reprint as it has been more than 30 days since the order was supposed to be delivered. Please let us know if you have any questions."
This has happened way too many times this year. It is very frustrating because I am a Gelato+ user, and I have thousands of orders monthly, so I am unable to check the tracking of every single order on a daily basis! I check when my customer complains that they never received an order, or when an order is late and hasn't been shipped.
I also had to close one my sales channel due to late shipping from Gelato. They would delay, delay and when the customer requested to cancel the order (on that platform they receive refund immediately if there is no tracking yet) Gelato would then issue a tracking number almost immediately, and mark as "shipped", so I ended up shipping hundreds of products for my customers out of my pocket, because Gelato claimed it was shipped (just because they created a label- but never actually shipped).
I received so many negative reviews for "I never received my product" Seller never shipped my order", that I decided to close the entire shop on that platform.
Customer service quality has been declining pretty fast. I t used to be a good POD service, but I am transitioning to another POD company due these issues I've experienced lately.
Hi there,
Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as we understand these challenges impacted your business.
Your feedback is very important to us, and we’ve reached out with the steps we’ve already taken to improve. We hope to have the opportunity to show you what the usual experience with Gelato will be like moving forward.
Best regards,
Bart
Gelato Support Team
I love how easy this app is to navigate. there is many design templates available. shipping is cost effective and fast. Gelato has made starting my own online business possible. and such an easy transition.
Hello,
Thank you for the wonderful review! We’re glad to hear Gelato has been working well for you. If you need anything along the way, don’t hesitate to get in touch.
Best regards,
Bart
Gelato Support Team
Support
Gelato can answer any questions you have about Gelato: Print on Demand.
Resources
Launched
June 17, 2020
Featured in
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