Gelato: Print on Demand
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Print on demand for your ecommerce business
Gelato simplifies producing and delivering high-quality products to your customers. With local production, you can easily expand into new markets, enhance customer satisfaction, and support a more sustainable planet. Products are made nearby and delivered quickly, helping you grow your business with ease.
- Access a global network of local producers
- Software tools to help you scale with ease
- 24/7 customer support, so you can feel reach us anywhere, anytime
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
German, English, Spanish, French, Italian, Norwegian, and Swedish
Works with
- Checkout
- Etsy
- WooCommerce
- Wix
- Amazon
- Squarespace
Categories
Products you can sell
Product customization
Products
Shipping options
Pricing
Gelato Free
Free to install
Pay for what you print
- Print on demand for global creators
- Hundreds of products to design and sell
Gelato+
$25 / month
or $249/year and save 17%
Pay for what you print
- Up to 10% off products
- Download premium mock-ups
- Design tools
- + more
30-day free trial
Gelato+ Gold
$129 / month
or $1,285/year and save 17%
Pay for what you print
- Up to 15% off products
- Support to move your products to Gelato
- Automate personalised product workflows
- Everything in Gelato+
- +more
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this print-on-demand app for its user-friendly interface, high-quality materials, and efficient global network of local printers that ensure faster delivery and reduced shipping costs. They value the responsive customer support, seamless e-commerce integration, and the ability to offer customized products. The app's commitment to eco-friendly practices and competitive pricing also aligns with the sustainability goals of many businesses, enhancing customer satisfaction.
i left a messed up review and they still contacted me and gave me the info to correct the application when they didnt have to. It works well. They even reached out to be sure that the fix was working. Thanks.
Hello,
Thank you for your feedback. We understand how frustrating it can be when publishing to your store doesn’t work as expected. After reviewing your account, we identified that changes made in Shopify may be affecting the connection.
Our support team is available via live chat for real-time assistance, and we’d be happy to help troubleshoot this further. I’ve also reached out directly to offer guidance and ensure everything is set up correctly.
Best regards,
Bart
Gelato Support Team
Gelato? More like melted ice cream—looks good at first, but quickly turns into a mess. The platform is full of surprises (not the good kind), with bugs that pop up like uninvited guests at a party. Features seem to be added without much testing, so expect some fun adventures in 'why isn't this working today?' land. If you enjoy troubleshooting more than selling, this might be the app for you! Otherwise, you might want to grab a real gelato and find a smoother solution elsewhere.
Hello,
Thank you for sharing your feedback. We strive to provide a reliable and efficient platform, and we regret that your experience has not met expectations. While we continuously improve our features and fix issues, we understand that unexpected challenges can be frustrating. Our team would love to learn more about the specific problems you've encountered so we can address them effectively. Please reach out to us at apifeedback@gelato.com, and we'll be happy to assist you. Your input helps us refine our platform and better serve our customers.
Best regards,
Michal
Gelato Support Team
I agree with the bad reviews. The customer service is quite terrible. Our customers wouldn't receive their orders and Gelato refuses to refund them referring to their "refund" policy. One order got cancelled because they were missing one size of a T-Shirt. However, instead of refunding the order to our credit card, they gave us a credit note on account that is not being used when orders are automatically created - wtf...
The most annoying though is that most of the print products are not great quality. Very thin paper. The calendars are printed on both sides of the paper so that you can see through the pages. The posters are very thin... not great feedback from customers.
We are going to stop using their service, mostly due to annoying customer support that is nor friendly and rather contra productive.
After using it for around 30 days, I would say it is not really worth it. Very high prices, low quality and bad support.
Hello,
Thank you for your feedback. We're sorry to hear about your experience with Gelato. We strive to provide high-quality print-on-demand products and responsive customer support, so it’s disappointing to hear that we didn’t meet your expectations.
Regarding refunds, our policies align with industry standards, and we always aim to find fair resolutions in case of delivery issues. For quality concerns, we work with a global network of partners and continuously monitor production standards to improve our offerings.
We appreciate your time using Gelato and would love to learn more about the challenges you faced. We've reached you directly via email.
Kind regards,
Michal
Gelato Support Team
Support
App support provided by Gelato.
Resources
Launched
June 17, 2020
