Gelato: Print‑on‑demand

Gelato: Print‑on‑demand

by Gelato

100 Global Fulfillment Centers in 32 Countries 72 hrs Delivery

4.3 of 5 stars(54 reviews)

Sell Globally - Print Locally

Local printing in 30 countries. Delivery to 200 countries within an average of 72 hours.

Thousands of Print Products

T-shirts, sweatshirts, hoodies, wall art, photo products, acrylic and metallic print, mugs and more.

24/7 Customer Support

24/7 Customer Support in EU, US and Asia. Millions of print orders shipped globally.


About Gelato: Print‑on‑demand

Connect to Gelato and access to the world’s largest network of printers and logistics options. We offer drop shipping through 100 print partners across 30 countries. Reach 5 billion potential customers with local printing and shipping.

Resilient network. No more customs. No more delays

Print your products closer to your customers, ensuring faster delivery and reduced transportation and carbon emissions. You focus on building your brand and designing your products, and we'll take care of printing, shipping, and delivering your orders to 200 countries within an average of 72 hours.

Thousands of products, printed locally and shipped globally

Our product catalog includes T-shirts, hoodies, sweatshirts, photo books, mugs, canvas, posters, frames, acrylic and metallic, notebooks, invitations and cards, letterheads, flyers and leaflets, folders, business cards, brochures, rollups, table and wall calendars. Thousands of sizes, colors, formats and paper combinations.

Bring value to your business and customers

  • Automate your print on demand fulfilment through one app
  • Get instant access to local printing in 30 countries
  • 100 high-quality print partners with consistent print quality
  • Easy integration
  • Track all orders from production to delivery
  • Product personalization: Your customers can personalize products from your store
  • Use our mockup generator to illustrate your Shopify store
  • You only pay what you order
  • 24/7 Customer Support and 100% Quality Guarantee
  • International format standards, multiple paper and finishing options
  • High sustainability standards and FSC paper

How does it work?

When a customer buys a product on your Shopify store, the order is automatically transferred to Gelato, and we fulfil and ship it to them on your behalf. Connecting Gelato with your store is easy:

  1. Click the “Add app” button.
  2. Create an account with Gelato
  3. Choose a product
  4. Upload and customize your design file and define if there are fields that your customers can edit
  5. Select how to display your products in your Shopify store with the mockup generator
  6. Add and publish your product and it will automatically sync with your Shopify store
  7. Set up your billing and shipping, and you’re done

Gelato's fast, resilient and global network

Since 2007 we have grown our portfolio of products and services and global print and logistics network. Thousands of online stores — from startups to enterprises — connect to Gelato to produce customized print products and deliver them anywhere in the world within an average of 72 hours.

We print locally in 30 countries , which reduces shipping distances, delivery times and carbon emissions. Connect to the new standard for on-demand printing. Faster, smarter, and greener.

Media gallery

Support

Pricing

Free to install

You need to pay for your ordered products - see gelato.com/api

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    69% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    9% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    4% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    7% of ratings are 1 stars
    (4)

Most recent reviews

in construction

Great printing network, prices and catalogue! Its why I chose Gelato.
Then I was having some issues with the integration (basically I could not integrate my shopify store!) I let them know and the product manager called me on the phone to apologize and they fixed my problem right away. Perfect!!! couldnt ask more! They also told me they wanted to make it up to me so they gave me wallet euros. I had a reactive, but mostly an EFFICIENT answer wich is the most important thing because they solved my problem in a blink. Dont hesitate to ask them everything you need and to point it out if you have an issue, they are constantly making improvements.

Developer reply

April 15, 2021

Thank you for the kind words and for helping us to become better. It is thanks to customers such as yourself we are able to improve. It was a pleasure speaking with you on the phone and I'm glad we were able to resolve the issue quickly.

Please continue to send me and the team feedback and we will continue to improve the service for everyone.

Wish you the best of luck with your business and venture.
Let us know if there is anything else we can help with to make your store a success.

All the best
Styrbjörn
Product Manager

wanderkluft

----Please read this before ordering at Gelato---- Hey guys, I want to share the trouble I had with gelato. My main problem with gelato is their promise " Sell globally, produce locally". Unfortunately this promise is far from the reality. My orders took serveral weeks to be fulfilled so asked them why my prints are produced in th U.S. altough I am situated in Germany where you have printers?
Gelato: "Sometimes, we may route an order to a different producer and ship the product internationally, rather than to the location closest to your customer." So I asked if they know that this would result in unnecesarry expenses and I and my costumers have to pay high costum fees?
Gelato: "We recommend adding a disclaimer on your store informing your customer that customs fees might be due depending on where the order is shipped from." In the end Gelato costed me money and nerves. Apparently all the worst case scenarios they describe in their help center usually happen. So if you want reliable shipping times and reliable costs for your costumer I would NOT recommend to order at Gelato. Hope this helps.

Developer reply

April 15, 2021

Hi,

First of all, I appreciate the discussion we had on the phone yesterday about your order. We have listened and are acting - you will very soon have the order delivered that was fulfilled locally in Germany - and I will keep in close contact with you as this is resolved.

We launched apparel around 8 months ago and are working to expand our clothing portfolio, as well as the number of partners in our network that are fulfilling apparel orders. Since the start of 2021, we’ve added 7 new apparel partners in addition to those that we already had live.

During 2021, you will continue to see rapid development of both our software and product offering, including more local fulfilment of apparel orders.

Thank you for your feedback, and we look forward to continuing to work closely with you, both on this order and hopefully as your fulfillment partner as you continue to grow and scale your business.

Best regards,
Pradeep
SVP Customer Success, Gelato

961prints

The app provides a lot of different features to customize your products and manage them. It is not perfect since it is very young, but for the past couple of weeks (ever since I started using it) it's grown so much so fast.
I got a sample of the thin canvas print and it's pretty good. I expect all of their other products to be of such quality.
Customer outreach is probably what makes Gelato stand out. I've had Alyssa reach out to me and book a 30min call to hear my feedback and help me out with any questions I had. I think it's great that the company is in such an early stage and that users like me can actually take part in shaping the different features and platform.

Developer reply

April 12, 2021

Hi,

Thank you for your review.

We are inspired by the many entrepreneurs, like you, who are using Gelato to start their business and we appreciate your feedback on making our platform even better!

As you noted, we are expanding our product portfolio and improving our software very rapidly. Just last week we launched wood canvases and brushed aluminum wall art. With this expansion we want to give you better and better cross-sell opportunities.

If you have any additional questions or feature requests please reach out. We welcome any input from our customers.

All the best,
Alyssa
Customer Success