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This app is not compatible with any app that allows customization with add-on options. I have had customers place orders and get add-ons for free! This is because it auto detects the wrong location for Safari and Apple users and the add-ons are in US dollars only. It even switches my currency to Nigerian dollars when I view my own site, although I am in the US, and when I correct it to US at the top using the currency selector that came with my theme it automatically switches back to Nigeria without prompting. I am sure this is why I have lost so many sales and am just catching it now. Proceed with caution when installing this app!
Its a very 'well made app which made it easy to have my customers change their language preference on my site. I highly recommend!
Randomly stopped working and we lost $10k a day in sales to Australia. There is no tech support at all except a useless chat bot. Do not use this app.
I've uninstalled this app as I don't believe its giving me any added benefit to my store. The only I can find that it does is slow down the loading of the theme I use. Poor for an app that is supposed to be build in house & enhance a customer experience not hinder it.
Hi there, sorry that you have had this experience. The Geolocation app does not add any code to your theme, so site performance should be unaffected. We would be happy to help you with the issues you were facing if you'd like to reach out to our support team.
terrible app. had to uninstall because it was showing the wrong rates and customers were getting confused
Made it nice as I wanted I recommend it
Hi, Team! It doesn't change the currency automatically neither after manually choosing the store currency is still the same! Please look into it. We've been struggling a lot with these!
Pop plugin used to show up however it suddenly just stopped. Not showing the language and country pop up at all, still waiting for Shopify to solve this issue.
Worthless! Received an order, stated I would be paid when shipped. After shipping the order, nope, no money, no product back and no help with their tech support. They only state that it takes time to get money, about 5 days. It has now been 13 days and no money.
The app dosen't show the right currency for Norway. It must be NOK, not SEK.
Hi there, because NOK is a volatile currency, we do not enable it by default. To use NOK for Norway, you can create a dedicated Market for Norway in Settings --> Markets. The app pop up will then recommend NOK: https://help.shopify.com/manual/markets/pricing/volatile-currencies