Reviews (404)

Overall rating
2.8
Counts per rating level
  • 26% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 43% of ratings are 1 stars
January 3, 2021

I installed this app into my store then went to my website. I only saw 2-3 words translated. I am not sure how that is supposed to help. I quickly uninstalled this app.

TABMBAT™️
United States
8 minutes using the app
Shopify replied January 4, 2021

Hi there, thanks for your review. The Geolocation app does not translate your content for you, but helps buyers switch between different languages you have made available on your site. To get started selling in multiple languages, take a look here (https://help.shopify.com/en/manual/cross-border/multilingual-online-store), and then use the Geolocation app to make recommendations once you have published additional languages!

March 25, 2020

I had two shop languages just want to try it out how it works, I removed the chinese language and left with English one. But the selector at the bottom still display with 2 language options which shouldn't be, when I click chinese, it will end up going to a 404 page!

Matter Of Time
Hong Kong SAR
About 1 hour using the app
Shopify replied April 16, 2020

Hey Matter of Time,

We do not see the app installed on your store anymore. Feel free to update this review or reach out to Shopify Support if you face this issue again.

- Geolocation team

June 23, 2021

I've tried several times to load this app to my site but I keep getting a message that says it can't be loaded because of an issue with cookies. I've enabled cookies and still get the message. Please advise!

West Galt Baby Gifts
Canada
About 1 hour using the app
January 29, 2021

Doesn't work, asked to add store location and currency, though there was nowhere to do so, i guess I'll find another app....

Amperstand
Australia
7 minutes using the app
Shopify replied January 29, 2021

Hi there! Sorry the setup was not as you expected. Geolocation uses the currencies and languages you have setup in Shopify to offer recommendations to your buyers. This ensures a consistent experience from your storefront all the way through to checkout.

You can offer currencies under Settings --> Payments, and then click "Manage" next to Shopify Payments. Languages are in Settings --> Languages. Once you have set these up, Geolocation will leverage them automatically.

Edited July 4, 2020

i installed it but the options are unselectable. There is no info on how to activate the recommendation if it is not highlighted.

toggletots
United States
6 minutes using the app
May 11, 2021

while installing it gives on top of the screen an error msg, unable to load the application please contact the developer.

HAIRYMINATOR
United States
5 minutes using the app
July 21, 2020

App didn't work on my store, and currecies didn't changes at all. I just didn't get it how it is possible handle the platform, but can't make proper app ?

INFINITYPAJAMAS
United Kingdom
4 minutes using the app
February 26, 2020

why do i have to have a bar, its so gross, please just let me run it in the background. I hate the bar.

Therapy Blu
United States
4 minutes using the app
Shopify replied February 28, 2020

Hey Therapy Blu,

We enable merchants to redirect using a bar or popup. We do not automatically switch to the right currency in the background as it may cause SEO issues with buyers seeing wrong currency in search engine results.

- Geolocation team

October 19, 2020

The installation (after downloading) doesn't work. Don't bother. Best thing about the app is how easy it is to delete it again.

freezeframeau
Australia
4 minutes using the app
October 20, 2021

How do we use Shopify's native multi-currency solution so customers can check out in their local currency?

K Everyday
United States
30 minutes using the app
Shopify replied October 21, 2021

Hi there, please follow these steps: https://help.shopify.com/en/manual/payments/shopify-payments/multi-currency/setup