Overall rating
3.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
April 24, 2024

Was looking to set up Google Reviews, Loads of help given, and much advice offered.

Thank you

Barrels & Botanicals
United Kingdom
Almost 3 years using the app
Freshreview replied April 26, 2024

Thank You Mark. We are happy to be your reviews partner and help you get more reviews for your Shopify Store.

December 26, 2020

Customer support is spectacular. Especially Bhavya. So far, I am enjoying the app. Looking forward to getting more reviews and sales for my store.

Optimist Alpha
United States
About 3 years using the app
Freshreview replied January 1, 2021

Hi, Optimist thank you for your review.

Edited February 15, 2024

Waste of money and time no customer service at all. Now I am trying to unsubscribe but there is no option on their app to do that.

Crystalwhite Cleaning Supplies
Australia
About 3 years using the app
Freshreview replied April 8, 2021

Hi Team,

You had some queries yesterday which were immediately addressed over chat.

We recognise there were some issues, and we have already triggered a refund to your account on Feb 16th.

Also as per our chat conversation, we indicated that the only way to unsubscribe from the app is to uninstall it.

We are sorry to see you go. We would also like to thank you for your support over the years.

Cheers,

April 27, 2022

It's always nice to get great service on the phone or zoom call for apps. Appreciated Bhavya's help.

Boa
Canada
Almost 2 years using the app
Freshreview replied August 4, 2022

Hi Team Boa,

We appreciate your valuable feedback.

April 20, 2022

The app works! My google page is active since 3 years and was about 50 reviews when I installed the app. After about 5 weeks I receive about 15 reviews! It's about the 20% more in a month. The app works, my expectations was low but I had to change my mind! Now I'm with the Grow plan. Suggested for everyone that want to grow their numbers of reviews on Google my business!

Threeface
Italy
Almost 2 years using the app
Freshreview replied April 21, 2022

Thank you for your review, Roberto. We are working hard on building a product that would help you with your social proof.

October 14, 2022

Ottima app e ottima assistenza. Avevo qualche difficoltà nel settaggio e sono stata assistita passo per passo dall'ottimo servizio clienti. Cosigliato!

CEAR ceramiche
Italy
Almost 2 years using the app
January 10, 2022

This app has helped our store go from 0 reviews to over 1000 reviews in less than 6 months. If you have an online store please download this app. This will dramatically increase your reviews on Google which is vital to a business in today's economy.

Sheridan Buckle Co
United States
Over 1 year using the app
Freshreview replied January 12, 2022

Hey Team Sheridan, Thank you for your awesome feedback. It is really exciting for us to see how your reviews have grown as well.

December 21, 2021

I like this app. It's easy to install, works efficiently, and does what it says it'll do. Customer support is excellent.

Pure & Primal
United States
Over 1 year using the app
Freshreview replied December 21, 2021

Thank you for your review Anahid. We hope to see your customer reviews grow and boost your business.

January 25, 2022

Thank you Bhavya for taking me through your app and helping me understand it better, much appreciated! Excited to use the app.

Accessory Funk
India
About 1 year using the app
Freshreview replied January 25, 2022

Hi Team Accessory Funk. Thank you very much for your kind review.

November 30, 2021

I added this app so it can automatically request reviews from customers. Im going to try the sms route to see how that performs as well. Only wish it had more customization options for the emails but hopefully soon it will be added.

Kings Outdoor Lighting
United States
7 months using the app
Freshreview replied December 16, 2021

Hi Team Kings thank you very much for your feedback regarding the email customizations. We have taken that up on priority and would be working on the same