Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing the shopping experience by offering free gifts with purchases, which can automatically be added to carts. It supports tier-based gifts and special offers based on spending amounts, is compatible with multiple currencies and themes, and offers customization options. The app is praised for its intuitive interface and seamless integration that boosts both Average Order Value (AOV) and conversion rates without compromising site performance. Customer support is particularly noted for its speed, efficiency, and ability to make custom adjustments and coding on request.
Refine
-
By rating
Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!
Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.
Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!
So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)
Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!
Amazing customer service and incredibly prompt response! Thank you!
An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.
Solicitamos o apoio do time do Gift Box e prontamente começaram a nos apoiar. Conseguiram solucionar com um grande atenção e carinho.
Agradeço a atenção e para vocês é nota mil!!!
很好用，已经用了一年多了
I have the very best experience with the app and especially the support. Minor issue occured while using the app and I got an immediate response and problem was solved within minutes.