Reviews (198)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for increasing Average Order Value (AOV) and sales by offering free gifts, enhancing customer satisfaction. It features a user-friendly interface, supports tier-based gifts, and integrates well with Shopify themes and various currencies. The app is reliable, ensuring smooth operations during checkout. The support team is highly responsive, often accommodating custom requests and feature enhancements.

June 23, 2020

Terrible. The app missed 15% of the orders. We are in cleanup hell.

We attempted to use the Gift Box app for a Fathers Day GWP promo. The app was easy to install and configure, but unfortunately that is where it ended. We tested and everything seemed fine but as soon as our site started getting busy the app began to miss orders.

On the plus side, Tom was quick to provide support but our problem ...

AVID Sportswear
United States
11 days using the app
Digismoothie replied September 27, 2020

UPDATE [February 2021]: We have significantly improved the reliability of our app by using Edit Order API. So in case, the gift is missing after the order is submitted, the ...