Reviews (179)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates, noting its ease of setup and use. Key features include automatic gift addition and multi-currency support, making it ideal for tier-based free gifts and special event promotions. The app is reliable, and the support team is responsive, often adding custom features to enhance store functionality.

October 9, 2019

This is something really a wonderful app, no need to track the coupons, gifts , price, customer data ext.. My customers attract to buy more and more, because this app shows all milestones to achieve the free gifts.... i really wonder that i got more sales after i install this app.. at the time of install i got some confusion and i request for call back to explain , twice MR TOM called me and explain how it works and all, even they done some changes when i ask for customize.. fantastic team, awesome service, ... LOVE IT

Bigflex Lifescience
India
4 months using the app
October 28, 2020

This app is perfect! It’s exactly what I was looking for. They also have really good customer service!!

Hookain
Australia
4 months using the app
March 28, 2020

Outstanding app! This does exactly what we need and the support is unbelievable. Tom set up a number of flash giveaways for us while we were learning it. We are still in our free trial and it generated £46,000 already - huge thank you Tom and team!

Screen With Envy
United Kingdom
4 months using the app
June 4, 2020

I’ve had this app activated for about 2 weeks and it’s already increased our store sales. Lucia helped with setup and the customer service has been simply astounding. Quick reply, simple communication, and she integrated the app into our store beautifully to match the theme. Thankful for your assistance Lucia! Definitely recommend this app.

DRESSI Style
Canada
4 months using the app
November 14, 2020

We are still evaluating the app but I am very very impressed with the support. Very responsive and very competent. I am sure we are going to subscribe for long time!

Speaking Herbs
India
4 months using the app
August 4, 2021

This app was extremely reliable for two GWP promotions we have run. Easy to use and the support is fantastic.

Vancouver Running Company Inc.
Canada
3 months using the app
March 28, 2023

I was looking for app like this for so long. Everyting is so user friendly that it doesnt take you the whole day to set up 1 offer. Support was quickly and could answear all of my questions in a couple of minutes.
2 features i needed were not possible but i hope they do smth about it :)

Lerni.hu
Slovakia
3 months using the app
October 15, 2020

This app is critical to our customer conversion funnel. It works great. The support team is amazing. A+++

Beauty Ritual
Canada
3 months using the app
September 19, 2019

The app is great and offers the exact features we needed. The Team is very helpful and always trying to find a way to help, improve and add more features.

Aava Labs
Finland
3 months using the app
Edited February 23, 2023

UPDATE: I initially posted a 3 star review due to some issues that needed to be fixed by the developer. They immediately reached out and fixed the issues. Since then, we've used the app for several promotions and it has worked great. It's easy to use and set up. We also chose it specifically for the way it displays the items in cart as well as the popup. We are definitely going to continue using it. We gave this app a test run against the Secomapp version and this one was much better for us.

The Buried
United States
3 months using the app
Digismoothie replied November 21, 2022

Hi there,

Thanks much for testing our app and for your feedback. I am really sorry about the initial issues, but glad we fixed them promptly.

The problem was our app didn't detect the cart in your theme correctly. There are thousands of different themes, and Gift Box is learning to know all of them. Until then, our team is here to help. 😉

Btw. We didn't fix it so quickly because of your review but because we honestly care about our partnership with merchants. #customerFirst

Good luck with your BF campaign, and I hope our solution will work out well for you and your customers.

Tom
Co-Founder