Reviews (193)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting average order value and sales, especially during events like Black Friday, by offering free gifts as purchase incentives. It supports multiple currencies, integrates seamlessly with various themes, and features a customizable, user-friendly interface without slowing down the website. The support team is highly praised for their quick, efficient service and custom coding assistance.

Edited April 15, 2020

Hi. Have used this app for a few promotions and has worked really well in terms of set up and shopper display. Only challenge has been automatic discounts being used in conjunction with the free gift "discount", but have overcome by just using a manual discount. The support has been great in dealing with the issue which is a big bonus!!

Bordallo Pinheiro - South Africa
South Africa
2 months using the app
April 26, 2023

Great App and great support I have had two request to the store and they answer me fast and they added custom code to solve my problems.

Shop
United States
2 months using the app
May 3, 2021

This app has been awesome, in addition we wanted / NEEDED some custom CSS and they had it styled and finished in less than a day!
DOWNLOAD APP NOW!

Maui Divers Jewelry
United States
2 months using the app
July 18, 2023

We've just recently installed the Gift Box app on our Shopify store and we are extremely satisfied with the results! The app is extremely user-friendly and easy to set up, just a few simple clicks. And finally, we can offer free gifts for specific collections that are automatically added to the cart.

Also support team is the best! They were answering very quickly, were very helpful.

Fabini.cz
Czechia
About 2 months using the app
November 1, 2021

Great app and even better customer service! We needed the widget size and placement customized for both mobile and desktop views and this was changed and implemented onto our site in less than 30 minutes from our initial outreach. Great team and product

Surfside Supply Co.
United States
About 2 months using the app
November 17, 2020

This app is excellent for applying a free gift.
The help desk support is very professional and efficient. I am in Australia and on more than one occasion I received support when it was out of hours in Europe. This app conflicts with Zipify OCU app.
Rod Hill
www.trocketgolf.com.au

TRocket Golf
Australia
About 2 months using the app
January 28, 2020

The best app for free gifts. I've been using this app on 2 stores. Amazing results, Highly recommended.

Revoltee.pk
Pakistan
About 2 months using the app
Edited December 13, 2023

The front-end of this app looks great: it's responsive, easy for customers to use and understand, and definitely makes the free gifts really attractive. We first got this app to use over Black Friday, and I thought I had stress tested it enough leading up to the big sale, but on the day we wound up experiencing some inventory issues with the gifts. Because of the rush and chaos of the day, we didn't have a chance to reach out to customer support to look into this while it was relevant. Afterwards, once the developers were made aware of the issues, they went out of their way to look into what might have gone wrong and gave us very personalized, thoughtful service. Our first experience with the app was disappointing but I'm confident that their team will get to the bottom of it before we use it for another event. I'm very grateful for the support we received.

Stay Home Club
Canada
About 1 month using the app
November 24, 2020

LOVE this app! It makes having multiple discounts a breeze! The support is also so great, and quick to respond!

Pieces of Me
United States
About 1 month using the app
March 14, 2022

Used this app after a cart app I used stopped their "Free Gift". Amazing customer support - had a layout issue; was actually a cache issue on my end. All that aside, Juan the customer service rep I spoke with was great to work with and very clear each step of the way!

Plushible.com
United States
About 1 month using the app