Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, customization options, and user-friendly interface. It's praised for its ability to offer free gifts, automatically added to the cart, potentially boosting conversion rates and AOV. The app is reliable during promotions and effectively displays items in the cart and popup. Support is quick, helpful, and adept at problem-solving, including adding custom code. Merchants find it valuable for increasing sales and enhancing the customer experience.

March 3, 2023

I must admit that setting up the Gifts using Gift Box has been a wild ride.
There were several issues that we had to address, but their Customer Service is nothing short of phenomenal!

In the end we made it work and it looks great.
My thanks go out to Rein and Lucia for their patience, time and knowledge invested into making this work.

Dave & Adam's Europe
4 months using the app
April 12, 2023

Love this app. Have used it previously with multiple agency clients and now internally and have never had an issue. Great way to communicate gift with purchase promotions clearly. The team are great -- they helped customise the app style for our site as well.

Lion Wild
15 days using the app
May 10, 2023

We use this app a lot and our customers love it. Whenever we bumped into a tiny issue, we got a solution very fast. Honestly, never experienced a customer service that is always ready to help and give quick solutions. Lovely app, easy communication and great service. 100% recommended

Curly Secret
6 months using the app
September 19, 2023

Fantastic app and has even better customer support.

I've set up my first gift and our sales exploded.

CPA was dramatically better than before so we are now completely changing our strategy to include gifts more often.

Mushroom Cups International
4 months using the app
April 11, 2023

Aloha, we had an issue with the free gift app and slide cart app, where the free gift wasn't being deleted when the primary product was. I contacted tech support and it was resolved the same day. Awesome guys! Mahalo,

Malo'o Racks
United States
3 months using the app
December 5, 2022

GiftBox is super easy to use, it offers a brilliant way to display tier-based free gifts to customers. This app can certainly boost the conversion rate and AOV! Moreover, the support team is extremely helpful in that they help customize the design and coding upon request. Much appreciated!

ShiftCam Global Official
Hong Kong SAR
10 months using the app
April 4, 2023

Best "Add free item to cart" app ever, hands down.
Can be used for many things - and technical support was instant. THANKS!

8 months using the app
July 25, 2023

Glecy on customer service was absolutely charming and super helpful! Even if they didn't have the feature I was looking for he made sure to bring that request to their developing team and extended my trial. I'll be using their app forward.

29 days using the app
March 23, 2023

Fantastic service. I really cannot recommend highly enough - I had some questions about further enhancing the colour palette for my website and Joan completed the works within the hour of my initial request. Thank you!

Roja Dove Haute Parfumerie
United Kingdom
5 months using the app
August 2, 2023

The app works very smoothly. Easy to set up. Customer response has been excellent so far & our AOV is up! The service from the team is also excellent. Really loving the experience.

The Stash House
8 days using the app