Reviews (193)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting average order value and sales, especially during events like Black Friday, by offering free gifts as purchase incentives. It supports multiple currencies, integrates seamlessly with various themes, and features a customizable, user-friendly interface without slowing down the website. The support team is highly praised for their quick, efficient service and custom coding assistance.

January 22, 2024

Works as intended, i cant really tell how much more revenue, i have gotten based on the free gifts, but it seems like the customers are really happy, that they are being handed a free gift.

Makes it much more special, when it pops up/shows up in their cart, so its not just something you do after the fact.

Bachs Bilpleje Shop
Denmark
5 months using the app
December 27, 2023

I have been using Gift Box for the past 6 months, and I cannot express enough how impressed I am with both the app's functionality and the outstanding customer support provided. It's not every day that you come across an app that goes above and beyond to ensure user satisfaction.

First and foremost, the app itself is a game-changer when it comes to offering free gifts in Shopify. It offers all the functionalities you may need and also works with different currencies. The user interface is intuitive, making it easy to navigate and explore a wide range of thoughtful and unique gift options.

However, what truly sets this app apart is its customer support. I had a minor issue with a recent order, and the response I received from the support team was nothing short of exceptional. Their response time was incredibly fast, and they demonstrated a genuine commitment to resolving my concern promptly. The representative I interacted with was not only knowledgeable but also went the extra mile to ensure I was completely satisfied with the resolution.

I wholeheartedly recommend this app to anyone looking for a hassle-free and delightful gift-giving experience. The combination of an intuitive interface and unparalleled customer support makes Gift Box a standout choice in the Shopify App Store. Kudos to the team behind this gem of an application!

VOTARY
United Kingdom
7 months using the app
January 10, 2024

A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many!

There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.

Fenris Workshop
Canada
9 months using the app
September 6, 2024

很好用,已经用了一年多了

Joshiny
Hong Kong SAR
7 months using the app
January 29, 2024

A fantastic app, exactly what I was looking for. The support is super fast, friendly and helped me immediately with my questions and problems

JujuZeitlos
Germany
9 months using the app
February 6, 2024

The customer service team is always ready to help you and responds so quickly. We are so happy that we chose to use Gift Box for our gifting promotion!

Everly
Canada
4 months using the app
February 14, 2024

Le service client est impeccable !
Ils se démènent pour répondre et effectuer les modifications nécessaires que j'ai demandés.
Je recommande cette application pour sa facilité d'utilisation et le sérieux de l'assistance.

Sort de cire
France
About 1 year using the app
February 5, 2024

Amazing how this app works immediately without having to modify anything. It's simple to use and yet very powerful. You can also translate and change the text of your offers. Great light speed support.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
France
About 15 hours using the app
Edited March 11, 2024

Great app with a highly responsive development team and customer service. Great ROS.

We Print Miniatures
United Kingdom
About 1 year using the app
March 31, 2024

Very good and easy to use app + very fast support

Jeans Barn
Netherlands
3 months using the app