Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to offer free gifts with specific collections, seamlessly integrating with various themes, and boosting sales and conversion rates. Many commend its customization options and robustness, noting an increase in sales within days of use. The support team is frequently praised for their quick and helpful responses.

August 9, 2022

Customer service is amazing. I worked with Juan on some issues and he was extremely helpful and knowledgeable about the capabilities of the app and helped do some custom coding to make the widget appear where we wanted it.

Bath Daddy
United States
About 1 year using the app
July 5, 2022

The app is the best and the easiest to use, as far as I tried, and the support is AMAZING! I highly recommend it if you want to grow your sales and increase cart value. Thank you so much for what you have to offer!

Mink Lash
About 1 year using the app
March 18, 2021

AMAZING CUSTOMER SERVICE! Helped with customizing the designs that I could not control within the APP myself! Super fast responses! Thank you!

Total Babe
United States
About 1 year using the app
Edited May 24, 2023

I've tried them all and this one is the winner! This app easily allows my store to offer free gifts in a variety of offers. The support is very responsive and helpful, and they helped me to integrate the app with my style of drawer cart. I have already seen higher transactions by using this app to offer gift incentives!

Update: There was a recent issue I needed help with and the support team took care of everything within 20 minutes - great service :)

edgewater candles
United States
11 months using the app
February 1, 2022

We have used this app for a few months now. It has given us an extra $50k in sales since implementation on our site. Their customer service is very responsive and as good as it gets and the team is always eager to help. Juan was on their Chat service with me for 90 mins while we made some changes and everything was done very professionally. Great app, great company.

TruBeef Organic
United States
11 months using the app
February 10, 2021

We had many similar apps but truly this app is the best. What impressed us more is the support. As you can imagine sometimes due to changes made to your theme errors may arise. Their support was absolutely amazing in getting back to us and finding out the error and fixing it.

11 months using the app
November 26, 2020

Gift Box app is so easy to setup and looks amazing on our store. Customer service was outstanding even 1 day before Black Friday when i'm sure support levels are high. Thanks!

Spicy Baboon
10 months using the app
June 4, 2020

I’ve had this app activated for about 2 weeks and it’s already increased our store sales. Lucia helped with setup and the customer service has been simply astounding. Quick reply, simple communication, and she integrated the app into our store beautifully to match the theme. Thankful for your assistance Lucia! Definitely recommend this app.

10 months using the app
October 24, 2020

We're getting crazy ROI from this app's function until we ran into a small bump with a few of our orders. When I reached out to the developers of the app, that bump became a plain road to getting that ROI again. And they did it in less 15 minutes! Thank you team for the wonderful support!

Illest PH
10 months using the app
October 30, 2020

This is an amazing app. The customer service is fantastic and they really go out of their way to make sure everything is working properly. Just download it, you won't be sorry!

Princess & the Pea Props
10 months using the app