Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to offer free gifts with specific collections, seamlessly integrating with various themes, and boosting sales and conversion rates. Many commend its customization options and robustness, noting an increase in sales within days of use. The support team is frequently praised for their quick and helpful responses.

October 24, 2020

We're getting crazy ROI from this app's function until we ran into a small bump with a few of our orders. When I reached out to the developers of the app, that bump became a plain road to getting that ROI again. And they did it in less 15 minutes! Thank you team for the wonderful support!

Illest PH
10 months using the app
October 30, 2020

This is an amazing app. The customer service is fantastic and they really go out of their way to make sure everything is working properly. Just download it, you won't be sorry!

Princess & the Pea Props
10 months using the app
July 15, 2021

I use this app since a couple on month and I LOVE it. It is very simple but effective. But the best thing is the customer service behind the app. I had a request 2 times. Within a few hours someone helped me in a way that is just awesome. Thank you for the app and I highly recommend it.

Brew Origins
United States
9 months using the app
Edited March 4, 2020

I have tried many gifting/sampling apps that would start out fine and then ultimately crash our cart/checkout page. Gift Box is such a wonderful solution, that no only does it simplify the gifting process on-site, but it also does not affect the cart or checkout pages. The added push notification/motivation messages makes it really easy to incentivize customers to increase their cart value to reach milestones you set for them to receive bonuses for being a good customer. The team has been very helpful in answering any questions I may have and making minor adjustments and tweaks for the app to work as best as it can on our site. I highly recommend this app for anyone looking to add value to their customer's shopping experience.

United States
9 months using the app
May 27, 2020

Great app, easy to set up and control. I had some issues caused by leftover code from removed apps and I was assisted with no time waiting. Best customer service from the app developers I have experienced by far! Highly recommended!

Colorescience UK
United Kingdom
9 months using the app
June 25, 2020

I've installed this app in two shops by now, and they performing excellent! In the case of queries, customisation or simply advice from Digismoothie, they provide exceptionally great customer service. Highly recommended app and service!

United Kingdom
9 months using the app
July 28, 2021

Giving free gifts is surprisingly difficult on Shopify stores. Gift Box makes that process super easy and intuitive. Their support is also very helpful and resolved a few issues I had very quickly. Definitely worth the money!

8 months using the app
December 11, 2020

Enjoying the app so far and the super fast service from Lucia in the support team was incredible! They helped us hide the app on our blog/quiz pages and just showcase the app on our purchase-intent pages so we're not annoying people that are there to build trust and engagement with first. Thanks for everything - looking forward to the conversions now :)

Beauty Affairs
8 months using the app
March 26, 2020

I have been searching for an app like this for a while and even though there is some other cheaper alternatives, this app has an incredible support team, prompt, professional and flexible. The app is incredibly made and to top that the adjustments they can do for you to fit your branding is amazing. Thank you team, 5 stars are not enough!

United Kingdom
8 months using the app
November 27, 2020

Tom noticed a problem with my website and the app before I noticed! When i went to contact them they had already contacted me explaining the problem and solution (to do with a conflicting app I also use)
Took 2 minutes to solve the problem. Can't fault the app or the customer service. Rare these days!

Orli Jewellery
United Kingdom
7 months using the app