Reviews (193)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting average order value and sales, especially during events like Black Friday, by offering free gifts as purchase incentives. It supports multiple currencies, integrates seamlessly with various themes, and features a customizable, user-friendly interface without slowing down the website. The support team is highly praised for their quick, efficient service and custom coding assistance.

February 1, 2022

We have used this app for a few months now. It has given us an extra $50k in sales since implementation on our site. Their customer service is very responsive and as good as it gets and the team is always eager to help. Juan was on their Chat service with me for 90 mins while we made some changes and everything was done very professionally. Great app, great company.

TruBeef Organic
United States
11 months using the app
February 10, 2021

We had many similar apps but truly this app is the best. What impressed us more is the support. As you can imagine sometimes due to changes made to your theme errors may arise. Their support was absolutely amazing in getting back to us and finding out the error and fixing it.

BULLDOG
Canada
11 months using the app
November 26, 2020

Gift Box app is so easy to setup and looks amazing on our store. Customer service was outstanding even 1 day before Black Friday when i'm sure support levels are high. Thanks!

Spicy Baboon
Australia
10 months using the app
August 23, 2023

Best app on the market. Fast responses and works without any problems. The UI is also easy to understand for non-technical folks.

Papa Wagyu
United States
10 months using the app
October 24, 2020

We're getting crazy ROI from this app's function until we ran into a small bump with a few of our orders. When I reached out to the developers of the app, that bump became a plain road to getting that ROI again. And they did it in less 15 minutes! Thank you team for the wonderful support!

Illest PH
Philippines
10 months using the app
December 5, 2022

GiftBox is super easy to use, it offers a brilliant way to display tier-based free gifts to customers. This app can certainly boost the conversion rate and AOV! Moreover, the support team is extremely helpful in that they help customize the design and coding upon request. Much appreciated!

ShiftCam Global Official
Hong Kong SAR
10 months using the app
October 30, 2020

This is an amazing app. The customer service is fantastic and they really go out of their way to make sure everything is working properly. Just download it, you won't be sorry!

Princess & the Pea Props
Australia
10 months using the app
July 15, 2021

I use this app since a couple on month and I LOVE it. It is very simple but effective. But the best thing is the customer service behind the app. I had a request 2 times. Within a few hours someone helped me in a way that is just awesome. Thank you for the app and I highly recommend it.

Brew Origins
United States
9 months using the app
Edited March 4, 2020

I have tried many gifting/sampling apps that would start out fine and then ultimately crash our cart/checkout page. Gift Box is such a wonderful solution, that no only does it simplify the gifting process on-site, but it also does not affect the cart or checkout pages. The added push notification/motivation messages makes it really easy to incentivize customers to increase their cart value to reach milestones you set for them to receive bonuses for being a good customer. The team has been very helpful in answering any questions I may have and making minor adjustments and tweaks for the app to work as best as it can on our site. I highly recommend this app for anyone looking to add value to their customer's shopping experience.

SKIN&CO ROMA
United States
9 months using the app
May 27, 2020

Great app, easy to set up and control. I had some issues caused by leftover code from removed apps and I was assisted with no time waiting. Best customer service from the app developers I have experienced by far! Highly recommended!

Colorescience UK
United Kingdom
9 months using the app