Reviews (1,077)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.

June 6, 2024

Insane hidden charges, I was getting charged $29.99 a month, then it jumps to $200 plus! I didn't even notice until I saw the increased bills. Support were unhelpful so I have made a complain to Shopify.

OH DEER SUGAR
Australia
Over 5 years using the app
May 16, 2024

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

Ghia
United States
Almost 4 years using the app
June 11, 2024

very helpfull

Leaf Envy
United Kingdom
Almost 2 years using the app
April 2, 2024

their customer service is extremely helpful and quick to respond!

Hope & Henry
United States
Over 5 years using the app
June 4, 2024

The Rise.ai support team are beyond helpful. Juna and Eddie went above and beyond helping me create a more robust, user friendly and secure gift card process. Customer service is top-notch. I appreciate their help and support very much!!

stoneroasting.com
United States
11 months using the app
May 8, 2024

Eddie was very helpful and answered my questions in a timely manner!

Caden Lane
United States
About 1 year using the app
June 11, 2024

Sold $100 in gift cards and paid $120 in fees. This fee structure makes no sense.

Wine by Lamborghini
United States
4 months using the app
March 6, 2024

Great support. Very patient and quick to respond. I really appreciated the support from Junalou. Great app.

Homeoanimo
Canada
Over 3 years using the app
May 20, 2024

Eddie was an excellent support assistant. I could not figure it out without him.

Debs Boutique
Australia
About 1 month using the app
April 8, 2024

App is great for offering rewards to customers, its very user friendly. Had an issue after I had an external web designer amend my website, but the chat support team logged right into my site and added code to get me up and running again in 2 minutes!

SULLIOS
United Kingdom
3 months using the app