Reviews (1,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.
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I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers.
Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT!
Rise allows us to automate a significant amount of tasks that I'm not sure Rise couldn't have predicted when they designed the tool.
For example, our store hosts hundreds of event attendees per week and we now are using Rise to automate the overwhelming majority of our prizing / store credit offerings. It's amazing.
We've been using the Rise AI loyalty app for over a year now, and I couldn’t be happier with the results! We recently revamped our employee loyalty program, and switching to Rise AI has truly been a game-changer.
The bulk upload feature is fantastic. Plus, Itay has been incredibly supportive throughout the entire process
Thanks to Rise Ai, our loyalty program is now more effective and engaging than ever. Highly recommend it to anyone looking to enhance their employee recognition initiatives! Thank you, Rise Ai!
Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!
External application to Shopify, limited functions, not intuitive and expensive. I found better and cheaper for Cashback + loyalty
Super application, très intuitif, bon parcours clients le support est très réactif et parle français
Je recommande
First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot.
Trust Me - In this Business - It Matters Most
And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining
John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it
CEO BRUMMY DEALS
I installed this app a couple of days ago, and it is excellent as we have been looking for a way to manage store credit and loyalty all in one place while utilizing Shopify's legacy account creation. The service level of assisting with the setup has been fantastic. Thank you, Junalou (Customer Rep), for your excellent customer service:)
Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!
Eddie was very helpful in resolving my issue in a timely and concise manner. I am still learning how to use Rise.ai so it's good to know there is some there to answer any questions I have.