Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

May 26, 2022

Great customer service. Quick response time and fixed my issue immediately. Thank you Pauline again!

reynspooner.com
United States
Over 3 years using the app
Rise.ai replied May 29, 2022

Thank you for your review!

We're very happy to hear you're satisfied with our service and will be happy to assist, should anything else come up.

September 3, 2019

Support is quick to reply, really happy with the app so far. I am mainly using it to bulk generate gift cards which it does seamlessly and easily.

LABFRESH
Netherlands
Over 3 years using the app
Rise.ai replied September 4, 2019

Thank you for this awesome review 🙏

Good luck with your new Store Credit and Rewards Program!

Edited February 9, 2021

Rise helped me immensely as I migrated my point of sale system (including all of my gift cards) from Square to Shopify. When I encountered some difficulty with the importing of all of my gift card codes, Rise helped me solve the issue even though it turned out to be a simple excel issue. Their customer service support went above and beyond. This app is an excellent addition to my shopify store for store credit and for gift cards. Their customer service is excellent!

The Islander Bookshop
United States
Over 3 years using the app
May 5, 2021

With nice support team and taking care more than normal.
Even some help out of the app or issues.
Thank you so much! App has great features and recommend it.

Editorial Boutique
Canada
Over 3 years using the app
December 11, 2020

Great customer service. Fast response and very friendly. Also my issue was fixed the next day which is amazing!

Blue District
United States
Over 3 years using the app
November 26, 2019

Great app, perfect for our Black Friday sale - and the gifting process is hands down the best option we could have ever used!

Built Bar
United States
Over 3 years using the app
Rise.ai replied November 28, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

Edited April 21, 2020

Really like the turnkey approach to creating user scenarios, easy-to-use workflows, and the automation process for rewarding customers. I've built a customer loyalty program using their workflows (reward customers for repeat purchases, incentivize higher cart value orders, and leverage the gift card functionality for a rewards program, contests and promotions, and store credit refunds). Very versatile platform. Easy to use for non-developers.

Kinflyte
United States
Over 3 years using the app
January 17, 2015

Really good, useful and helpful application. Also very helpful support. Highly recommend.

Limitless Bags UK
United Kingdom
Over 3 years using the app
Edited August 23, 2021

We just installed this App on Firehouse Coffee. Pauline was fantastic and we are excited to start using!!!

Firehouse Coffee
United States
Over 3 years using the app
Rise.ai replied August 30, 2021

Thank you for the review! We are excited that you have chosen Rise.ai :)

Edited August 25, 2023

Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.

Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...

OldTimeCandy.com
United States
About 3 years using the app
Rise.ai replied May 19, 2022

Thank you so much for your review!

We are pleased to know that you have received immediate assistance from the team.:)