Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
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Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.
Very disappointed....The app messed up my site appearance. I was billed multiple times for this app, and over two days no one was able to fix the issue of the "Send A Gift" button. Then after several follow up emails, I received no response.
Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!
Really, really good customer support. Unfortunately, this app still needs some tweaking as it really messed up our Home page at www.lushlabels.co.uk and also the product pages - a huge pop up kept appearing and crashing the page from loading properly.
I'm sure one day it will be good and its a great idea but didn't work for us.
Hey guys,
While the customer support was great (still is), we are sorry that during 2015 your experience with our app didn’t quite match your expectations. Today, we work with thousands of satisfied merchants who are getting amazing ROI using our tools.
Feel free to reach out anytime at info@giftwizard.co or at +1 646 8786419.
This app's support team is quick and helpful! Thanks Keren :) The interface is clean and user-friendly. Great design!
John at rise.ai was extremely helpful! He quickly got back to me with a very thorough explanation of how to resolve my issue. Love this app and highly recommend!
Great product, and easy to use. Gift Cards are coming in particularly handy in light of the current global health crisis, which is closing may physical locations.
Customer support helped me sort out an issue with the way my gift cards were presented and were great to work with
This app provides everything we needed, without the need to upgrade our Shopify plan! Better and cheaper than the out-of-the-box Shopify giftcard feature. After initial setup we had a few questions and received truly great support. Ari even called me to assist us in customizing the app to our needs and made changes into our Shopify code to fulfill our needs.
One small suggestion for improvement in a future release: it would be nice, if the "powered by gift wizard" could be removed so customers don't see it in our store.
I can recommend this app to everyone with "gift" needs in Shopify. A great app with a great support team!
Very good product. Super attractive for our customers. Easy to sell and fulfill by the customers. Great also by the different possibilities to send the card, use incentives...
The team is working on modifications to use the cards and egifts in other language.
Good reactivity of the team with the chat...