Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.
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New to the trial looking forward to a lasting business relationship full of positive financial growth.
Easy to set up and helpful team! Works great.
To use all features it gets a bit expensive for a small company like mine.
I had many questions about the app, and detailed specifications about what I wanted it to do. Ari at GiftWizard was amazing and got me through the whole process. Thank you!
Over 40% of the purchases on mermaidpillowco.com are as gifts. This app is an absolute a perfect fit for us!
We needed to generate 1,000 gift card codes to see if they'll sell this holiday season.
After a lot of research, GiftWizard is the only app that can do it.
It worked perfectly.
It generated the 1,000 gift card codes without any errors and allowed me to download them in a handy CSV file to send to our gift card printing company.
And GiftWizard's customer service is great, too. They're very helpful and treat you right.
Loved the concept!
Letting recipients get store credit for unwanted gifts will definitely make their life easier and stop me from having to deal with returns!
They just told me I can also upload my own greeting cards, joy!
UPDATE:
Since writing my 1 star review just a few days ago, I have received 2 emails asking me to change/delete my review. Instead, I am changing my rating from 1 star to 3 stars. Regarding my issue on not responding to my email, they kept telling me that they were "too busy". Not my problem, and to be CLEAR, i was mad that he responded to my email 2 days after I sent it, not answering any of my questions. They did offer me a free subscription or something of that nature which I do not want since I found another app that only costs $7 a month and they set everything up for me just hours after installing it. I appreciate the offers, but asking someone to delete their review is unfair and to be honest pretty unprofessional.. And using the same "too busy" excuse over & over again is annoying. Maybe this app is good for other businesses but it's just not for me. This is how I feel, this is my opinion. Everyone has a different opinion. I would appreciate it if I did not receive any more emails after this.
This review is for their horrendous customer service. I downloaded the app and am so confused about pricing, what the app offers and how it works. I figured I would just get the app then email them asking my questions since everyone says they are "sooo great with helping" ya right. I emailed Ari, asked 3 different questions and he responded a day later (which is way too long to wait) literally not answering any of them. I told him to re read my email and answer my questions since you literally didn't answer any of them. Now i have not heard back since. So annoyed since I wanted to get the gift cards out and on the site for holiday season. But now i am just going to cancel this overpriced app and download another one I have found. I wouldnt be surprised if i got a response to my email tomorrow after they see this review. over the app. 1 star is too much.
Gift Wizard have good concept.
The customer service is fast but sometimes misunderstand in communication. Still highly recommend.
5 stars!
Great customer support. They were extremely responsive and answered every question I had.
Their new feature, allowing gift recipients to talk about their gifts on social networks sounds incredible!
Great app, you won't be disappointed. Delivers what it says, and really easy to use. Love it!