Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

October 26, 2023

Good

ANITAANNETTLERLLCWEBSHOPLLC
United States
About 1 month using the app
Rise.ai replied November 15, 2023

Thank you for your review! :)

February 9, 2020

Great for engaging customers and keeping them loyal and interested in the brand. Great to be able to brand the content and very affordable.

Kore Juices
Spain
1 day using the app
Rise.ai replied February 10, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

December 14, 2023

So far my best experience with customer support for 10 years while I'm in IM.
Especially thanks to John from the support team, this guy solves issues in an eye blink, also noticed an additional issue and fixed it before I mentioned it.
A+++ Class support, I can't even imagine how it could be improved!

Also about the app, at first it looks quite expensive but we found it very useful and now using this app instead of two! As we want to make custom gift cards and have loyalty program this app has all features that you can imagine!
Just try this app, you won't regret.

GoMilitar
Lithuania
1 day using the app
July 22, 2016

By far the most kind & responsive support I have gotten an an app on shopify. Going to consider using this app as it is the best we have found so far and the experience so far has been amazing!!

Emojiu
United States
1 day using the app
Edited July 30, 2019

Very user-friendly app and fast support. Works best on Shopify (middle) plan or higher as shopify restricts the use of Gift Cards on the basic plan.

craftcentral.ie
Ireland
1 day using the app
Rise.ai replied July 30, 2019

Hey guys, it's Mark from the Rise team. Thank you for this great review!

Just a short correction - We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.

Enjoy your Gift Card and Rewards Program - you're awesome 😊

Edited October 21, 2017

I contacted the support regarding my issue. And they got back to me very promptly and helped me to resolve the issue until it's done. Now, I look forward to seeing the app work on my site.

Bohoforest
United Kingdom
26 days using the app
January 3, 2019

i really loved this app because now i dont have to deal with customers crap. this is legit eccomerce lol !!

33Kings
United States
1 day using the app
December 20, 2020

So far so good; I'm really impressed with the breadth of functionality and the ease of use. The technical support from Dana has been first class also.

Afters.Shop
United Kingdom
1 day using the app
June 28, 2022

Great place for referrals and rewards - simple UI and quick customer support. I like having everything in one easy app.

Flora Sophia Botanicals
United States
1 day using the app
Rise.ai replied June 29, 2022

Wow! We're blushing :)
Thank you for your review! We're here to help if anything else comes up.

June 18, 2020

Very well thought out and highly responsive support staff. This app, while certainly not inexpensive, is a meaningful investment in taking your site from "mom and pop" shop to performing like major corporations', in record time. I can see why so many big companies use rise.ai.

Factory Direct Hobbies
United States
About 23 hours using the app