Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.
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Cumple exactamente con nuestras necesidades y ofrece una muy buena plataforma para la gestión de tarjetas regalo y de fidelización. Su servicio de atención también es un plus y nos han dedicado todo el tiempo necesario para configurar el sistema. (Thank you John!)
Muchas Gracias! We are happy to know that John was able to help you with your concerns and that our app meets your business needs!
If there's anything else you need help with, please do not hesitate to reach out!
Great looking and user friendly app. I just installed it so I don't yet have feedback on the ROI. I took me half a day to install and personnalise it (including traduction of all texts in French). I had some minor difficulties but Keren from the support center has been a great help and fixed everything for me. She was very reactive and nice.
Thank you for this awesome review - we really appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit & Loyalty program!
Very impressed with this app so far. Solid functionality and support has been over-the-top fantastic helping me get things set up exactly as I want.
Thank you for this positive review! We appreciate it 🙏
Good luck with your Store-Credit and Rewards Program!
We switched to this rewards program and it awesome, the support team was very responsive and helpful during the implementation and data migration. This App provides what we needed, a Rewards Program that customers can use Store Credit and still use a discount from other active promotions.
Thank you so much for your help!
I'm just starting off and it was amazing to hear that you were so open to helping my store grow until I get some sales, you guys are the best.
This app is exactly what I looking for to get my first few sales.
Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.
Hey guys,
It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better!
First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM.
Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :)
You may reach us anytime at info@rise-ai.com or at +1 646 8786419.
Best,
Mark
Very straightforward and easy to use. I like the simplicity of just earning store-credit instead of 'points'. Team has been very responsive and helpful, and open to suggestions for different functionality!
Thank you for your great review. You are also the best ✨
Good luck with your Store Credit Rewards Program.
This is something I truly need. I was looking for an easy way to get gift cards. This helps me out alot and Thank you.
Thank you for your review. Our support team is always here to help you ✨
Good luck with your Store Credit and Rewards Program.
Eddie was quick to help me set up a test for the app. Thanks again for your help and support. I am still testing it.
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
Extremely difficult to use, good luck with customer service. They have only chat from somewhere around the world no phone calls no meetings online support can only send you videos or PDF instructions swim on your own or die.