Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

November 17, 2020

I love Rise's active approach - that's what brands need to do now in my opinion. We use rise to send rewards but also to refund customers with store credit and for sending gift cards to our customers when there are problems with shipping etc.

MANO VINO
Israel
2 days using the app
October 24, 2023

Great customer service! Eddie was super helpful.

FOR OTHERS
United States
2 days using the app
Rise.ai replied November 15, 2023

Thank you for the review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

February 1, 2021

Great idea for customers loyalty. Easy setup, launching the loyalty program and start using it was very quick and fun to do.
Amazing customer support, very knowledgeable and very helpful.

CharmsToTreasure
United States
2 days using the app
November 14, 2020

Just launched my gift card and rewards program - and it works great! I love the options to send emails to recipients, and Instagram integration is a great addition as well. Also - much better than Shopify's native solution for store credit. Would recommend!

Sugar & Spice IL
Israel
2 days using the app
December 20, 2022

Extremely difficult to use, good luck with customer service. They have only chat from somewhere around the world no phone calls no meetings online support can only send you videos or PDF instructions swim on your own or die.

Secrets Of Tea
United States
2 days using the app
February 17, 2020

Ari is the man! He helped me set up a very important workflow in literally 3 minutes. Loving this company already!

PBH Foods
United States
2 days using the app
Rise.ai replied February 24, 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

October 14, 2020

Just recently got Rise and so far I love it. The customer service is outstanding, fast and very helpful!

The Gents Barbershop
Sweden
2 days using the app
January 8, 2021

Great app. The control of what will happen after each actions taken on the website is amazing, allowing us to execute our needs in the most easy way.

Dvora Strauss Jewelry
Israel
2 days using the app
February 5, 2020

Just started with the system and so far, I am loving it. Plus, they have great support. I had two questions and they were answered immediately which saved me soooo much time searching for the answer myself. I look forward to working with this system. I use Shopify Basic and this app gives you more than Shopify does at a better price. Stoked!

WildmanT
United States
2 days using the app
Rise.ai replied February 6, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

August 11, 2021

Amazing and fast customer support! John was really helpful to figure out the perfect subsciption plan for us. The tool offers everything you need to scale up your business. Also great for start ups, because your required subscription grows with your sales. We definitely recommend rise!

deckenpost
Germany
2 days using the app
Rise.ai replied August 30, 2021

Wow...we're blushing! Thank you :)