Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer loyalty and boosting sales through effective gift card and rewards programs. It features a user-friendly interface, extensive customization options, and seamless Shopify integration. The app's performance and design are consistently praised, and the customer support team, notably Eddie, Juna, and Pauline, is commended for their prompt and efficient service. Merchants consider it an essential tool for improving customer engagement and retention.

August 1, 2019

Rise is awesome! Most of our users purchase with store credit and Rise solves our biggest issues with the built-in Shopify gift card system.

With Rise, our users can see their card balance and choose to use their linked Gift Card from their cart. They can also see their full Shopify gift card code on their account page.

We did have one small issue installing Rise on our site, but Roy from Rise was able to get the issue solved for us in less than 12 hours.

Enovation Controls Supply
United States
About 20 hours using the app
Rise.ai replied August 11, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 8, 2020

Wow - really well-done app, easy to use and effective. Our team went through a lot of rewards apps and Rise is by far the best and most comprehensive for users. Definitely recommended for brands that want to create loyal customers. Store credit refund is a hit as well. I can see a lot of my customers using it. Would recommend!

Bundled Baby
United States
About 20 hours using the app
Rise.ai replied December 8, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

December 17, 2021

Best technical assistance ...........................................................................

BRUNO PREMI
Italy
About 19 hours using the app
Rise.ai replied December 19, 2021

Thank you for the review! We are pleased our support team helped with your technical questions :)

November 28, 2019

Super friendly team, very happy to help with any queries or concerns you have. Would definitely recommend.

MACK
United Kingdom
About 18 hours using the app
Rise.ai replied December 3, 2019

Thank you for this positive review - we appreciate it 🙏

Keep up the good work with your Store Credit and Rewards Program!

April 14, 2023

love it

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

highly recommend

letsbuild-woodenpages
United States
About 17 hours using the app
Rise.ai replied April 20, 2023

We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗

June 22, 2022

John was amazing....helped answers 1000 different questions i threw at him and ensured I was well serviced! Only been using the software for 48hrs and already seeing the value back to my business.

Fore Fathers
United States
About 16 hours using the app
Rise.ai replied June 24, 2022

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!

December 19, 2023

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team

Eddie helped us launch our product and was very patient with me throughout the process

Blank Beauty
United States
About 7 hours using the app
September 30, 2019

I had the opportunity to really customize my store and gain customers. Thanks so much! I am grateful

JAROSHA HAIR
United States
About 10 hours using the app
Rise.ai replied October 13, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

Edited November 1, 2020

Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors). It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program, rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!

Duets jewel
Israel
About 8 hours using the app
Rise.ai replied November 2, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

Edited August 23, 2021

We just installed this App on Firehouse Coffee. Pauline was fantastic and we are excited to start using!!!

Firehouse Coffee
United States
About 6 hours using the app
Rise.ai replied August 30, 2021

Thank you for the review! We are excited that you have chosen Rise.ai :)