Reviews (1,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

April 18, 2020

I needed to enhance my Gift Card experience and this was the perfect, most stylish app which allowed me to do this. I am looking forward to exploring the other tools within the app.

Very Stylish Girl
United Kingdom
About 23 hours using the app
Rise.ai replied April 22, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

Edited October 21, 2019

Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.

Dilly Blue
United Kingdom
27 days using the app
Rise.ai replied October 22, 2019

Hi team,

It's Mark from the Rise.ai team. Thank you for bringing this matter to our attention. Your feedback helps us get better!

Please notice that our pricing structure is based on total store orders. You can find all the details here - https://rise-ai.com/pricing. We would be happy to talk with you and understand how to make it even more clear so this won't happen again.

As our policy is 100% customer satisfaction - Please reach us at info@rise-ai.com or at +1 646 8786419 so we can talk.

I look forward to hearing from you.

Best,
Mark

Edited January 3, 2020

The product allowed us to connect both of our stores E-Comm & Retail and the integration was seamless. The staff is very helpful as well.

Venus POS
United States
About 22 hours using the app
December 29, 2020

We love the capabilities of this app for our gift card sales. And their customer support is very helpful!

Gourmet Ranch
United States
About 21 hours using the app
December 6, 2018

great app I use this now for the holidays and it has increased my sales alot thankyou Giftwizard for making an amazing app.

Apparel By Home Run
United States
About 21 hours using the app
August 1, 2019

Rise is awesome! Most of our users purchase with store credit and Rise solves our biggest issues with the built-in Shopify gift card system.

With Rise, our users can see their card balance and choose to use their linked Gift Card from their cart. They can also see their full Shopify gift card code on their account page.

We did have one small issue installing Rise on our site, but Roy from Rise was able to get the issue solved for us in less than 12 hours.

Enovation Controls Supply
United States
About 20 hours using the app
Rise.ai replied August 11, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 8, 2020

Wow - really well-done app, easy to use and effective. Our team went through a lot of rewards apps and Rise is by far the best and most comprehensive for users. Definitely recommended for brands that want to create loyal customers. Store credit refund is a hit as well. I can see a lot of my customers using it. Would recommend!

Bundled Baby
United States
About 20 hours using the app
Rise.ai replied December 8, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

November 28, 2019

Super friendly team, very happy to help with any queries or concerns you have. Would definitely recommend.

MACK
United Kingdom
About 18 hours using the app
Rise.ai replied December 3, 2019

Thank you for this positive review - we appreciate it 🙏

Keep up the good work with your Store Credit and Rewards Program!

April 14, 2023

love it

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

highly recommend

letsbuild-woodenpages
United States
About 17 hours using the app
Rise.ai replied April 20, 2023

We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗

October 20, 2023

We used the app in the test environment with 0 real orders and got charged over 5.000 dollar ???? this is really a SCAM !!!

De Gele Flamingo Stage
Netherlands
17 days using the app