Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

July 16, 2019

We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.

Greenhouse Home
United States
6 days using the app
Rise.ai replied July 21, 2019

Thank you so much for this GREAT review! 🙏
We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome 😊

May 15, 2019

This app has really helped us to build an effective rewards marketing strategy. I love the pricing and features.

The support for this app is fantastic! They respond very fast and have been able to customize quickly as well.

airpods-funky-cases
Israel
6 days using the app
Rise.ai replied May 16, 2019

Thank you - this is a great review! Keep up the good work with the Rewards.
We're glad you're getting such great results in terms of ROI :)

Edited June 6, 2017

Tested this app in order to see if it would be right for my company. Great Features, and customer service is excellent. I highly recommend this app for any Shopify store.

Testforgiftwizard1
United States
6 days using the app
September 29, 2023

Great support!

KANIBI
United States
About 4 hours using the app
Rise.ai replied October 4, 2023

Thank you for your review!

We're here if you need further assistance on anything else! :)

September 14, 2019

I've used a number of loyalty program before. Rise is by far the best.
It helps me a lot with my rewards and gift card program. It is easy to use, user freindly, offers tons of feautres and integrates perfectly with Shopify.

The only thing I'm not crazy about is that it isn't white labeled for starters (they have Rise branding). But all the other tools are great and customer service is awesome.

Highly recommended. Thanks.

thosewhocare
United States
5 days using the app
Rise.ai replied September 14, 2019

Thank you for this great review. We're so happy you love it!

We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.

Enjoy your Gift Card and Rewards Program - you're awesome 😊

February 8, 2018

My name is Justin and I'm a theme developer.

I've spent a lot of time on researching for the right gift card solution. I think GiftWizard is by far the best one on the app store.

I should probably start with the fact that the user interface of the dashboard is not good enough and they need to improve this part (Mark from their team said it is going to happen soon).

Having said that, it's not just REALLY good for sales, but also for marketing - their tools allow you to send gift cards to customers and help you to bring them back to the store. It helped my clients to ramp up their gift card program.

Eladalead
Israel
5 days using the app
April 14, 2023

I am excited to see how this grows my business and I really appreciate their speedy and adept support.

Metolius Tea
United States
About 4 hours using the app
Rise.ai replied April 20, 2023

Thank you for the wonderful review. We are pleased to know that you received immediate assistance from our Support Team. Cheers to success for you and your business!

September 19, 2017

Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.

Culturesonar
United States
4 days using the app
July 28, 2017

Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!

Revanika
United States
4 days using the app
March 12, 2021

Great app thus far. No issues as of yet. I'm staying hopeful. Super easy to use and understand. I would like to so more these or icons.

ADORN V SEVEN FASHION BOUTIQUE
United States
About 3 hours using the app