Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

September 29, 2020

Great service. Was setup in 10 minutes. Had a question and they solved it from start to finish. Love it!

Athletic Brewing Company
United States
About 2 hours using the app
January 20, 2020

Just downloaded. So far so good. Playing around with it right now but seems very easy to use. Excited to get started!

bCLUTCH
Canada
About 2 hours using the app
Edited May 25, 2017

Awesome customer support. Reported a bug and they gave it their full attention and had it resolved almost immediately. Highly reliable app.

Gaming Mogul
Philippines
About 2 hours using the app
May 12, 2021

Very intuitive to configure and more fully featured than I expected. Better value than other loyalty programs out there.

Firefly Chocolate
United States
About 2 hours using the app
June 12, 2023

Eddie was quick to help me set up a test for the app. Thanks again for your help and support. I am still testing it.

Sunset Scents
United States
About 2 hours using the app
Rise.ai replied June 21, 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

December 20, 2022

Extremely difficult to use, good luck with customer service. They have only chat from somewhere around the world no phone calls no meetings online support can only send you videos or PDF instructions swim on your own or die.

Secrets Of Tea
United States
2 days using the app
Edited December 18, 2015

Had an issue after the easy install because I realized that for our customer base the app interface would need a little tweaking. Needed to buy the pro version for the customizations I would require. Support was pretty quick and very thorough.

Hyatt Fruit Company
United States
1 day using the app
June 5, 2020

AWESOME. I wish I found this app first than the other one I used. This loyalty program use GIFT CARD system, which will allow for additional use of coupon code.
Ability to use coupon code is really important in my store for affiliate programs.

The other loyalty program app that I installed use a discount code based credits to give to customers. So if customer claim for their store/loyalty credits, they cannot use additional discount codes.

PLUS, this Rise app cost less expensive. SO AWESOME. 100x STARS

Sellection Instalment
Malaysia
About 1 hour using the app
Rise.ai replied June 6, 2020

Thank you for this super-great review - we really appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit & Loyalty program!

March 16, 2020

It works well! The developer is very responsive. I'm on the trial at the moment! I will report back if I have a new opinion, but I will be sticking to this app.

Blend to Mend
United States
About 1 hour using the app
December 8, 2020

Great thorough and easy to use app with a prompt response and support by one of the support members, Keren.

Cosmoplast
United Arab Emirates
About 1 hour using the app
Rise.ai replied December 8, 2020

Thank you very much for this 5-stars review and for the important feedback 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.