Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

October 12, 2017

Ari has been incredibly helpful in moving us through the process of integrating Gift Wizard with our Shopify store. Highly recommended!

Bomb
United States
Over 3 years using the app
September 3, 2019

Support is quick to reply, really happy with the app so far. I am mainly using it to bulk generate gift cards which it does seamlessly and easily.

LABFRESH
Netherlands
Over 3 years using the app
Rise.ai replied September 4, 2019

Thank you for this awesome review 🙏

Good luck with your new Store Credit and Rewards Program!

Edited February 9, 2021

Rise helped me immensely as I migrated my point of sale system (including all of my gift cards) from Square to Shopify. When I encountered some difficulty with the importing of all of my gift card codes, Rise helped me solve the issue even though it turned out to be a simple excel issue. Their customer service support went above and beyond. This app is an excellent addition to my shopify store for store credit and for gift cards. Their customer service is excellent!

The Islander Bookshop
United States
Over 3 years using the app
March 6, 2024

Fantastic app and fantastic customer service!!! ⭐️⭐️⭐️⭐️⭐️ Got excellent help from Pauline, very much appreciated

ABC Animals
Sweden
7 months using the app
May 5, 2021

With nice support team and taking care more than normal.
Even some help out of the app or issues.
Thank you so much! App has great features and recommend it.

Editorial Boutique
Canada
Over 3 years using the app
December 11, 2020

Great customer service. Fast response and very friendly. Also my issue was fixed the next day which is amazing!

Blue District
United States
Over 3 years using the app
November 26, 2019

Great app, perfect for our Black Friday sale - and the gifting process is hands down the best option we could have ever used!

Built Bar
United States
Over 3 years using the app
Rise.ai replied November 28, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

Edited April 21, 2020

Really like the turnkey approach to creating user scenarios, easy-to-use workflows, and the automation process for rewarding customers. I've built a customer loyalty program using their workflows (reward customers for repeat purchases, incentivize higher cart value orders, and leverage the gift card functionality for a rewards program, contests and promotions, and store credit refunds). Very versatile platform. Easy to use for non-developers.

Kinflyte
United States
Over 3 years using the app
Edited August 25, 2023

Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.

Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...

OldTimeCandy.com
United States
About 3 years using the app
Rise.ai replied May 19, 2022

Thank you so much for your review!

We are pleased to know that you have received immediate assistance from the team.:)

Edited March 30, 2023

John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.

Raconte Moi un Chocolat
France
About 3 years using the app
Rise.ai replied October 7, 2022

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)