Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.
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I love my gift card! I was able to brand it to my store and the ease of use is amazing. My customers love giving and receiving them. Customer service has always been A1 on the rare occasions that I've had to contact them. I recommend using Rise.ai!
Hi there, thank you for taking the time to write a review! We are thrilled that you and your customers love the gift card, and that you've had a great experience with our customer service :)
Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended
Hilda was extremely helpful in helping me set up a workflow that met my store's needs. She was understanding and worked quickly.
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)
I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.
Hi there! Thank you for the wonderful review. We are very pleased to hear you've had such a positive experience!
we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.
Thank you very much for this 5-stars review and for the important feedback 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.
We have been using Shopify+Recharge since launching Bokksu 5 years ago to grow our business and subscribers. And for the entire time, we've been unable to offer Gift Cards to our customers because the Shopify Gift Card feature doesn't integrate/work with Recharge. However, thanks to Rise.ai's hard work in creating a seamless integration with both Recharge and Shopify, we now can offer Digital Gift Cards & Store Credit to all our customers, which has both generated tens of thousands in revenue for us and saved us thousands in refunds. I highly recommend Rise.ai for Gift Card and Store Credit features!!!
Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
Eddie's customer service was excellent and was able to navigate me through my issue seamlessly
Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!
If anything else comes up, please do not hesitate to let us know."
Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.
Thank you so much for this great review.
We all really appreciate it 🙌