Reviews (1,095)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.
Refine
-
By rating
Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.
Great app. Very useful and easy to use! Fantastic customer service! Highly recommended!!! Thank you
This app is great! We use it for store credit and gift cards. Roy and his team are awesome at helping with anything you need and are always able to give email/phone support. Would highly recommend!
We use this to provide gift cards for our customers, it gets the job done. It's unfortuante we are not able to see more recipient information or delivery information. It would be nice if there was an option to schedule a delivery of a gift card to send manually in case a customer sends it to the wrong email and wants to send it to the correct one at a certain time. John was my support contact and he was very helpful and responded quickly. Thank you John, you helped all that you could and was very kind to talk to!
Hi there,
Thank you for the review and feedback. If you could please send us a detailed request of the information you'd like to appear in our app, we'd appreciate this! We review our merchants' feature requests on a monthly basis with our dev team, and add these features to our app as soon as we can :)
Please email us at info@rise.ai
Have a great day
This app seems great and so far I am very happy with it's potential and the quality of the customer support
Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!
Thank you so much for this great review. We're so happy you love Rise 🙏
Enjoy your Gift Card and Rewards Program 😊
the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!
Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!
We thank you for your effort in providing an honest review.
In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)
I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!
Thank you for the review :)
Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.
Hello!
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)