Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.
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Great app, perfect for our Black Friday sale - and the gifting process is hands down the best option we could have ever used!
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
Really like the turnkey approach to creating user scenarios, easy-to-use workflows, and the automation process for rewarding customers. I've built a customer loyalty program using their workflows (reward customers for repeat purchases, incentivize higher cart value orders, and leverage the gift card functionality for a rewards program, contests and promotions, and store credit refunds). Very versatile platform. Easy to use for non-developers.
Really good, useful and helpful application. Also very helpful support. Highly recommend.
Eddie was fantastic to work with! Resolved our question/issue quick
We just installed this App on Firehouse Coffee. Pauline was fantastic and we are excited to start using!!!
Thank you for the review! We are excited that you have chosen Rise.ai :)
My experience with the customer care team at Rise was nothing but positive. They answered my inquiry quickly and clearly. Junalou found the root error and walked me through the appropriate steps to solve my customer's particular issue.
Hi FEND,
Thank you for the review! We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!
Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.
Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!
We thank you for your effort in providing an honest review.
In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)
John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)
Wonderful app and onboarding team.
They have made an omni experience possible for a 5 instance / one brand Shopify project.
Very attentive, responsive and easy to understand.
Thank you for this great review - we appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential and Multi-Store gift cards and rewards are a great way to do it. It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit program.