Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.
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Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!
Thank you so much for this great review. We're so happy you love Rise 🙏
Enjoy your Gift Card and Rewards Program 😊
the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!
Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!
We thank you for your effort in providing an honest review.
In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)
Customer service, especially Itay and Pauline, was huge help! Overall, very satisfied with the experience.
Thank you for letting us know about your positive experience with Itay and Pauline! Please reach out if you have any additional questions. All the best :)
I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!
Thank you for the review :)
Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.
Hello!
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
Sam was super duper helpful and more than willing to help with all our questions! He responded super fast and went above and beyond to ensure we were comfy with the app. :) 5 Stars all day long!
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
I was looking for referral system, but found much more with this app. Their graphical flow builder is amazing, allowing us to create limitless scenario cases, and customer service is simply exceptional. I recommend this app and very thankful to have them as our solution provider.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
The Rise.ai app works really well for our customers. We've receive positive feedback for our Rewards program and it definitely give us an edge. Also, the service is excellent. Very responsive with any issues that crop up. We like especially that it increases our customer loyalty, which, in a niche market like ours, is everything.
Hi there,
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!
Amazing app and just as amazing and very efficient customer service from Sam. Thank you!! We are looking forward to working a lot more with rise.ai in the future.