Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

Edited June 7, 2023

Great app. Very useful and easy to use! Fantastic customer service! Highly recommended!!! Thank you

VIKTORIA HAYMAN
United States
About 3 years using the app
March 3, 2020

This app is great! We use it for store credit and gift cards. Roy and his team are awesome at helping with anything you need and are always able to give email/phone support. Would highly recommend!

Dottie Couture
United States
About 3 years using the app
February 11, 2020

Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!

Dragun Beauty
United States
About 3 years using the app
Rise.ai replied February 17, 2020

Thank you so much for this great review. We're so happy you love Rise 🙏

Enjoy your Gift Card and Rewards Program 😊

Edited May 30, 2021

the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!

Krause Farms Ltd
Canada
About 3 years using the app
August 15, 2022

We use this app to manage gift cards mainly and it's very helpful. They have good customer service that offer quick responses.

yellowpop3.0
United States
About 3 years using the app
Rise.ai replied September 5, 2022

Thank you for your feedback, and we're glad to know that you find our app helpful in your business!

Should you need help with anything, please don't hesitate to reach out!

August 10, 2021

I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!

Pish Posh Baby
United States
About 3 years using the app
Rise.ai replied August 30, 2021

Thank you for the review :)

June 16, 2020

Sam was super duper helpful and more than willing to help with all our questions! He responded super fast and went above and beyond to ensure we were comfy with the app. :) 5 Stars all day long!

Appalachian Standard
United States
About 3 years using the app
Rise.ai replied June 17, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

August 3, 2020

I was looking for referral system, but found much more with this app. Their graphical flow builder is amazing, allowing us to create limitless scenario cases, and customer service is simply exceptional. I recommend this app and very thankful to have them as our solution provider.

Makeup Land
Israel
About 3 years using the app
Rise.ai replied August 4, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

March 9, 2022

The Rise.ai app works really well for our customers. We've receive positive feedback for our Rewards program and it definitely give us an edge. Also, the service is excellent. Very responsive with any issues that crop up. We like especially that it increases our customer loyalty, which, in a niche market like ours, is everything.

Babarolo Weinhandel GmbH
Germany
About 3 years using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

Edited September 21, 2020

I use this app to help us with both physical and eGift cards, eGift cards being a new feature for us. Capabilities for both are really great and the ability to create different denominations in bulk for the physical cards (before sending the printer) is seamless. The only thing it could be done better is the new dashboard while it is simple and I have a hard time navigating it.

NEST New York
United States
About 3 years using the app
Rise.ai replied June 12, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊