Rise.ai: Gift Cards & Loyalty , 1,070 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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Just getting started with Gift Wizard. My store is not active at this point. Gift Wizard's staff has been great to work with. I'm anticipating the gifting app will help me reach my objective of sharing a life giving message!
5 stars for customer service!
Amazing product and really great customer service. Worked w me to correct an error I had made on my account.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!
Great customer support team, flexible and able to adjust the app to meet our needs - shoutout Itay!!
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
We are so pleased with Rise.ai's functionality as well as customer support. It solved a lot of our headaches re: gift cards, especially ahead of a very busy holiday season. Highly recommend!
Great support! Easy to use for us and the customer :)
Great app, easy to use and highly increase sales, I truly recommend using it
Fantastic customer service from Pauline at Rise.ai. She worked with me to find a solution to our issue and we had it resolved within minutes. Thanks Pauline
Glad Pauline, aka "the problem solver", was able to help you. Thank you for the review :)
There is no replacement for this app. This has functionality that no other offering does.
If you need store credit and gift cards to function in the online store and POS, this is the solution.
Eddie solved an issue for me and made this even better!
We are all so happy that our support service, especially Eddie's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
Very solid tool with responsive support and an expanding roadmap. They are solution and outcome oriented - making commerce better for customers and merchants, not just on standing pat with a product. Looking forward to growing with them on board.
Surprised how good this app goes for creating a loyalty program. Rewards are with real money, not with points. This is much better to make the customer come back and use their credit.