Reviews (1,095)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.
Refine
-
By rating
Customer service is fast and very helpful. Easily integrated with my Shopify store. Will start cross app integrations within the coming months and I'm confident it will plug in easy, or at least I can get the support quickly to get everything connected.
Thank you so much for your great review ✨
Enjoy your Gift Card and Rewards Program - you're awesome.
Very helpful app! Does a nice job at making products instantly available as gifts. Sounds like they are adding more features that are coming out this week which we will use right away.
Signed up to use this app with the primary goal to increase repeat customer rate considering our luxury marketing strategy. Setting up the program was not as intuitive initially but the support team is pretty responsive and accommodating. We upgraded from the Small Business and trialing the Pro Level and so far so good. I do wish they improved the native customer "loyalty account" experience similar to their Rewards page as well as provide a birthday workflow to offer a customer reward; hopefully these would roll out soon. Otherwise, would highly recommend albeit being the most expensive app in our tech stack.
We have been using this app for over 3 years now on our main shopify store. It is a great app and works extremely well. Recently we integrated the app into our Shopify POS and had a couple of technical hurdles. John was able to assist and gave precise instructions how to make the necessary changes. Great friendly service.
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
I love my gift card! I was able to brand it to my store and the ease of use is amazing. My customers love giving and receiving them. Customer service has always been A1 on the rare occasions that I've had to contact them. I recommend using Rise.ai!
Hi there, thank you for taking the time to write a review! We are thrilled that you and your customers love the gift card, and that you've had a great experience with our customer service :)
So far, Gift Wizard has done an awesome job for us. It was a great find for selling our gift certificates online.
Very user-friendly! I had some questions and received a personal phone call to help me out. Looking forward to our sales boosting with Gift-Wizard!
Great support! Very fast to fix any requests - Customers love this rewards program and I love the flexibility with the custom workflows that provide many ways to incentivise customers - THANK YOU!
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended