Reviews (1,095)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.
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Hilda was extremely helpful in helping me set up a workflow that met my store's needs. She was understanding and worked quickly.
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)
we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.
Thank you very much for this 5-stars review and for the important feedback 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.
Eddie's customer service was excellent and was able to navigate me through my issue seamlessly
Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!
If anything else comes up, please do not hesitate to let us know."
We have been using Shopify+Recharge since launching Bokksu 5 years ago to grow our business and subscribers. And for the entire time, we've been unable to offer Gift Cards to our customers because the Shopify Gift Card feature doesn't integrate/work with Recharge. However, thanks to Rise.ai's hard work in creating a seamless integration with both Recharge and Shopify, we now can offer Digital Gift Cards & Store Credit to all our customers, which has both generated tens of thousands in revenue for us and saved us thousands in refunds. I highly recommend Rise.ai for Gift Card and Store Credit features!!!
A great user friendly app to get your loyalty program off the ground. There are a number of video tutorials available on their YouTube channel that I found very helpful when learning how to make our flows. Eddie on the support team was a rock star and was super helpful and attentive!
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!
So far, so good. We haven't used it for long yet, but it was easy to install and customer service has been extremely responsive.
Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.
Thank you so much for this great review.
We all really appreciate it 🙌
Rise agents provide swift and informed support! And always pleasant to interact with. Thanks for all your help!
Thank you for your feedback! We are pleased to know that our friendly support team was able to help you efficiently. Hit us up should need help with anything else!