Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

March 10, 2021

Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.

The Meat Box
New Zealand
Over 2 years using the app
April 28, 2020

Great interaction . engagement and client retention for repeated purchase.
Greatly recommend this if you wish to have some membership tiering and rewards.

Refresh Wellness
Singapore
Over 2 years using the app
July 29, 2021

We decided to go with Rise as our rewards & loyalty program. The app has a substantial set of features and accomplishes our goal of avoiding a confusing points base system. It integrates well with Shopify Plus and Shopify POS which were two musts for us. Eddie was very helpful in getting all of the features set up properly! Would definitely recommend giving Rise a try.

PetMax
Canada
Over 2 years using the app
Rise.ai replied August 30, 2021

Thank you for the review! We are thrilled that we could help with meeting your loyalty program goals!

September 22, 2020

Customer service is excellent and were really patient with all my questions and helped me set it all up.

Midlife Quilter
United States
Over 2 years using the app
Rise.ai replied September 28, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

August 2, 2020

Exceptional customer service! Had issues with charges and gift cards not being fulfilled due to fraud risks, and the team helped me out promptly!

Café Societi
South Africa
About 2 years using the app
Rise.ai replied August 4, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

December 1, 2022

Very good Customer Service. They are on top of their game. The App has good features,it's reliable, just what I need.

SCARAMUZZA ECO SHOP
United States
About 2 years using the app
Rise.ai replied December 6, 2022

We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗

March 7, 2022

Great app & amazing customer service! Worth the price as it provides a lot of customization and options for businesses.

OinkBox
United States
About 2 years using the app
Rise.ai replied March 29, 2022

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

April 8, 2019

Excellent app that has helped us triple our repeat orders in no time. Incredible customer service as well!

Ruff Houzin
United States
About 2 years using the app
Rise.ai replied April 11, 2019

What an awesome review from an awesome store owner! Thank you so much, keep BOOMING :)

September 3, 2018

Just installed the app and found Ari really helpful. The interface is very user friendly and the Youtube tutorial is easy to follow. Still in the trial period but already sold a voucher so delighted! Great way to build your business with moving to the more expensive Shopify Plan. Lots to explore and discover. Thanks Ari.

Wegiveitawhirl
Ireland
About 2 years using the app
March 21, 2023

This is an absolute must download for stores looking to offer a clean & clear loyalty program for their customers. It's easy to use on the front & back ends of the site, works really well, and has a broad range of options. Beyond that, the team is what sets Rise.ai apart. They are responsive, helpful, friendly, and get quick results. 10/10 recommend!

Love that Bag etc - Preowned Designer Fashions
Canada
About 2 years using the app
Rise.ai replied March 22, 2023

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!