Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
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We are so pleased with Rise.ai's functionality as well as customer support. It solved a lot of our headaches re: gift cards, especially ahead of a very busy holiday season. Highly recommend!
Great support! Easy to use for us and the customer :)
Great app, easy to use and highly increase sales, I truly recommend using it
Pauline from Rise.ai was so wonderful! She solved our small issue in record time and the process was so smooth!! Thanks so much - we LOVE Rise.ai!
Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.
Hit us up if you need help with anything else. :)
Fantastic customer service from Pauline at Rise.ai. She worked with me to find a solution to our issue and we had it resolved within minutes. Thanks Pauline
Glad Pauline, aka "the problem solver", was able to help you. Thank you for the review :)
Rise makes it so easy to create win-back campaigns and loyalty reward programs. They provide quick assistance with any questions I may have (shoutout to Eddie) and the platform is very user friendly.
Hi Alp N Rock, we are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
In early 2022, I began leveraging the Rise.ai app small business plan and have seen a notable increase in my returning customer rate since! Moreover, the level of customer service & support has been superb - each request is addressed swiftly via chat with ample documentation available to address any further queries.
Hi Scout and Poppy,
You made our day with your trust in our app and your awesome review! We are all happy to know that you are satisfied with our support!
Cheers to success for you and your business!
Very solid tool with responsive support and an expanding roadmap. They are solution and outcome oriented - making commerce better for customers and merchants, not just on standing pat with a product. Looking forward to growing with them on board.
There is no replacement for this app. This has functionality that no other offering does.
If you need store credit and gift cards to function in the online store and POS, this is the solution.
Eddie solved an issue for me and made this even better!
We are all so happy that our support service, especially Eddie's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.