Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

October 3, 2024

John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it

CEO BRUMMY DEALS

Brummy deals
United Kingdom
2 months using the app
September 13, 2024

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Africa Direct
United States
11 months using the app
December 5, 2024

Very difficult to use. Does not support stores with subdomains. Also encountered problems, customer service support was very slow to respond. Not recommended!!

GOELIA
Hong Kong SAR
8 days using the app
August 29, 2024

Great customer service. They took care of an issue we were having immediately. Very responsive.

kris nations
United States
About 2 years using the app
October 18, 2024

Thanks a lot to Eddie

HEY KITTY
Czechia
24 days using the app
October 2, 2024

Amazing tool! Highly recommend

CALIBER
United States
1 day using the app
July 29, 2024

Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!

The Urban Grape Boston
United States
3 months using the app
July 30, 2024

I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.

Hippocrates Wellness
United States
Over 1 year using the app
July 20, 2024

We've just begun using Rise.ai, and are super-impressed by the apps design (front and backend). A professional product in every way.

Just as importantly we've had several chats with the Rise support team and always come out of those chats feeling relieved that our problem is taken seriously, and resolved right away. Sometimes, at incredible speed!

So we're quite happy, and would recommend the app to other stores.

Bluccii
United States
About 1 month using the app
July 18, 2024

Very quick to help resolve my issues! Investigated thoroughly and were able to provide me with a solution within 24 hours : )

Maileg USA
United States
10 months using the app