Reviews (1,077)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.
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Good app, very user friendly with tons of tutorial videos. Great price and most of all great customer support.
Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!
Eddie was fantastic to work with! Resolved our question/issue quick
Sold $100 in gift cards and paid $120 in fees. This fee structure makes no sense.
very helpfull
Eddie assisted me on the chat and was quick to provide the needed information and guidance to get the customer's concerns resolved in little time at all.
Thank you for your review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
Great, easy to use App and very helpful customer support when needed
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
Love Rise and all of the features it offers even on the basic plan. We just started using it on our new launch and its super easy to integrate and offers tons of customization to fit our brand.
Hi there,
Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!
We use rise to manage our employee store. I really like that we can adjust balances of existing loyalty cards and gift cards. Their customer service is very helpful, kind and careful. I was helped by John today and Eddie quite a few times in the past. Great service. -- There are a couple of features that I'd like to see built in such as an easy way to export all existing Loyalty Card Codes (I had to do this manually) and I'd like more control over the Rise Loyalty button for users who aren't logged in.
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)
Great customer service, very quick to reply and helped solve my issue in a matter of minutes, thank you!
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!
They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.