Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.
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Integration with Recharge. Great and fast response from Support team. I can recommended for sure. Looking forward using giftcard funcion
Hi there, thank you for the review! Great to hear you have the integration with Recharge set up. Please let us know if there's anything else we can help with :)
John was amazing....helped answers 1000 different questions i threw at him and ensured I was well serviced! Only been using the software for 48hrs and already seeing the value back to my business.
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!
Amazing service and Great app! Thanks so much Ari for answering all of my questions today!
I use canva to create the image for the cards and then rise.ai make them look fabulous in the card. I am very impressed with this app!
Greatly appreciate the review :)
Great customer support team, flexible and able to adjust the app to meet our needs - shoutout Itay!!
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
We changed our store rewards system over to Rise from the Smile app. So far it is proving easier to use for both us and for the customer. The support team efficiently helped us import thousands of customer rewards balances into store credit.
We are much happier with a store credit system that uses the Shopify gift card mechanism, over our previous points based system that used Shopify promo codes. Customers were previously frustrated that they had to trade in 'points' for a voucher code that then couldn't be used alongside other promo codes so we were often having to void vouchers and manually re add points so that customers could continue to save.
With the Rise app, our customers are more aware of the rewards system and it is instant. As soon as it was live, a customer used their store credit because their balance was visible at the cart which is a fantastic feature.
In addition, we especially love the neat gift card product feature that customers can personalise for the recipient.
Looking forward to seeing this increase customer loyalty further and improve gift card sales.
Thanks for a great app!
This is such a great app to allow for gifting on our site! We love that customers can exchange gifts! And their customer service is fantastic! Thanks for all your help, Ari!
Great, easy to use App and very helpful customer support when needed
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
everyone has always been very helpful and quick to respond with a solution. Pauline helped me out today and as usual found a solution to what I was trying to accomplish. Highly recommend.
Thank you for your review! It's great to know that Pauline was able to help you efficiently.
Please feel free to reach out should you need further help with anything.
Exceptional team & products - especially Dana - great product and super knowledgeable. Worked with Dana, Hila & Nadav who demonstrated a genuine care for our needs being a startup and accommodated all our requests to help us. Thank you!
Thank you for your great review. You are also the best ✨
Good luck with your Store Credit Rewards Program.