Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

September 29, 2020

The support team is fast and friendly and fixed my issues quickly. The gift card part of the app is beautiful and the best on the market that I've found. We're just diving into the loyalty aspect and can't wait to see the results.

The Crest Home
United States
About 2 years using the app
November 22, 2018

Absolutely fantastic app! So easy to create workflows and promotions and customer support very quick and helpful.

Salon Style
Australia
About 2 years using the app
Edited July 1, 2022

Nous recherchions cette approche qui propose des € plutot que des points, le support est réactif, ca marche tout simplement.

Apoticaria
France
About 2 years using the app
Rise.ai replied May 26, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

January 13, 2021

Outstanding product and customer service. Their team is thorough and quick to respond to requests :)

Gelvio
United States
About 2 years using the app
November 24, 2022

the best customer service, they help step by step to set up our tiered loyalty programme. Highly recommend

Luna & Curious
United Kingdom
About 2 years using the app
Rise.ai replied November 30, 2022

Hi Luna & Curious,

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.

December 7, 2022

I was looking to find out about how to do a promotion and was given detailed instructions as to how to do it. The answers were quick, detailed, courteous & very helpful.

Dose of Colors
United States
About 2 years using the app
Rise.ai replied December 21, 2022

Yay! Good luck with your promotion!
Hit us up should you need further help with anything. :)

June 7, 2020

Hila from Rise was so helpful! Wanted to make some adjustments on the app and she responded so quickly and helped us resolve the issues! Really appreciate of the support. The app is so helpful and we’re so happy with it! Highly recommend!

Mini Dreamers
United States
About 2 years using the app
Rise.ai replied June 9, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

December 1, 2021

Great application and amazing support service. Will recommend this application if you want to maximize your gift cards selling.

The Graze Company
Canada
About 2 years using the app
Rise.ai replied December 2, 2021

Thank you for the review! We are here if you have any additional support questions :)

November 15, 2017

Ari was very helpful with all of our questions. Extremely timely and helped us get our gift cards up and running/and looking how we wanted in a short amount of time. Would definitely recommend his assistance to others. Thanks!

A Yogi Lifestyle
United States
About 2 years using the app
June 29, 2020

Great system for my reward program and gift cards. A few issues with work flows, but the customer service team has been very helpful in fixing and have responded promptly to my questions.

The Rose Hanger
United States
About 2 years using the app
Rise.ai replied July 1, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.