Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

Edited November 12, 2019

I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!

Cielomar Jewelry
United States
Over 2 years using the app
Rise.ai replied November 13, 2019

Thank you so much for this great review!

Enjoy your Gift Cards and Rewards Program 🙏

March 10, 2021

Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.

The Meat Box
New Zealand
Over 2 years using the app
April 28, 2020

Great interaction . engagement and client retention for repeated purchase.
Greatly recommend this if you wish to have some membership tiering and rewards.

Refresh Wellness
Singapore
Over 2 years using the app
July 29, 2021

We decided to go with Rise as our rewards & loyalty program. The app has a substantial set of features and accomplishes our goal of avoiding a confusing points base system. It integrates well with Shopify Plus and Shopify POS which were two musts for us. Eddie was very helpful in getting all of the features set up properly! Would definitely recommend giving Rise a try.

PetMax
Canada
Over 2 years using the app
Rise.ai replied August 30, 2021

Thank you for the review! We are thrilled that we could help with meeting your loyalty program goals!

September 22, 2020

Customer service is excellent and were really patient with all my questions and helped me set it all up.

Midlife Quilter
United States
Over 2 years using the app
Rise.ai replied September 28, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

August 2, 2020

Exceptional customer service! Had issues with charges and gift cards not being fulfilled due to fraud risks, and the team helped me out promptly!

Café Societi
South Africa
About 2 years using the app
Rise.ai replied August 4, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

December 1, 2022

Very good Customer Service. They are on top of their game. The App has good features,it's reliable, just what I need.

SCARAMUZZA ECO SHOP
United States
About 2 years using the app
Rise.ai replied December 6, 2022

We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗

March 7, 2022

Great app & amazing customer service! Worth the price as it provides a lot of customization and options for businesses.

OinkBox
United States
About 2 years using the app
Rise.ai replied March 29, 2022

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

April 8, 2019

Excellent app that has helped us triple our repeat orders in no time. Incredible customer service as well!

Ruff Houzin
United States
About 2 years using the app
Rise.ai replied April 11, 2019

What an awesome review from an awesome store owner! Thank you so much, keep BOOMING :)

September 3, 2018

Just installed the app and found Ari really helpful. The interface is very user friendly and the Youtube tutorial is easy to follow. Still in the trial period but already sold a voucher so delighted! Great way to build your business with moving to the more expensive Shopify Plan. Lots to explore and discover. Thanks Ari.

Wegiveitawhirl
Ireland
About 2 years using the app