Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

August 15, 2022

everyone has always been very helpful and quick to respond with a solution. Pauline helped me out today and as usual found a solution to what I was trying to accomplish. Highly recommend.

Bestaroo
United States
Over 2 years using the app
Rise.ai replied September 5, 2022

Thank you for your review! It's great to know that Pauline was able to help you efficiently.

Please feel free to reach out should you need further help with anything.

Edited October 29, 2020

Exceptional team & products - especially Dana - great product and super knowledgeable. Worked with Dana, Hila & Nadav who demonstrated a genuine care for our needs being a startup and accommodated all our requests to help us. Thank you!

cerqular
United States
Over 2 years using the app
Rise.ai replied March 31, 2020

Thank you for your great review. You are also the best ✨

Good luck with your Store Credit Rewards Program.

Edited November 12, 2019

I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!

Cielomar Jewelry
United States
Over 2 years using the app
Rise.ai replied November 13, 2019

Thank you so much for this great review!

Enjoy your Gift Cards and Rewards Program 🙏

April 28, 2020

Great interaction . engagement and client retention for repeated purchase.
Greatly recommend this if you wish to have some membership tiering and rewards.

Refresh Wellness
Singapore
Over 2 years using the app
July 29, 2021

We decided to go with Rise as our rewards & loyalty program. The app has a substantial set of features and accomplishes our goal of avoiding a confusing points base system. It integrates well with Shopify Plus and Shopify POS which were two musts for us. Eddie was very helpful in getting all of the features set up properly! Would definitely recommend giving Rise a try.

PetMax
Canada
Over 2 years using the app
Rise.ai replied August 30, 2021

Thank you for the review! We are thrilled that we could help with meeting your loyalty program goals!

September 22, 2020

Customer service is excellent and were really patient with all my questions and helped me set it all up.

Midlife Quilter
United States
Over 2 years using the app
Rise.ai replied September 28, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

August 2, 2020

Exceptional customer service! Had issues with charges and gift cards not being fulfilled due to fraud risks, and the team helped me out promptly!

Café Societi
South Africa
About 2 years using the app
Rise.ai replied August 4, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

December 1, 2022

Very good Customer Service. They are on top of their game. The App has good features,it's reliable, just what I need.

SCARAMUZZA ECO SHOP
United States
About 2 years using the app
Rise.ai replied December 6, 2022

We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗

March 7, 2022

Great app & amazing customer service! Worth the price as it provides a lot of customization and options for businesses.

OinkBox
United States
About 2 years using the app
Rise.ai replied March 29, 2022

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

April 8, 2019

Excellent app that has helped us triple our repeat orders in no time. Incredible customer service as well!

Ruff Houzin
United States
About 2 years using the app
Rise.ai replied April 11, 2019

What an awesome review from an awesome store owner! Thank you so much, keep BOOMING :)