Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

August 16, 2022

Eddie helped answer a lot of unanswered questions for me regarding the Referral Landing page features and program! Always a pleasure chatting with you all!

Izzy Beauty Inc.
United States
Almost 2 years using the app
Rise.ai replied September 5, 2022

Thank you for this awesome feedback!

We are pleased to know that you received immediate assistance from Eddie :)

February 28, 2019

The GiftWizard team has been amazing to work with!
Love that our customers can now send e-gift cards.

Little English
United States
Almost 2 years using the app
Edited May 26, 2021

I am still trying to figure out how the possibilities of this app will help our business. So far, it seems to be appropriate regarding loyalty programs and managing credit store.
Also, John has been so helpful and available whenever we needed him to help us solve our doubts

Iguana Sell UK
Spain
Almost 2 years using the app
September 19, 2019

WOW...the RISE crew is unbelievably helpful and their product is superb. We are always proposing new marketing schemes that require guidance and, perhaps, even some tweaks to how giftcards need to be handled (because of our 3rd party POS system). But the RISE team is ALWAYS ready and on the ball...helping us plan how to achieve our goal and assisting from the back end...And the wait time for support is negligible. So..once again...WOW.

Due West
Canada
Almost 2 years using the app
Rise.ai replied September 19, 2019

September 14, 2019
Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program!

December 1, 2021

I love working with the Rise team. They're response time is faster then light and they are always there to solve any issue that arises. Pauline has helped me on countless occasions and is always so informative and super friendly! Even when Rise is experiencing technical difficulties, the team is quick to respond and update!
10/10 would recommend working with this AMAZING team. Thanks again for everything! Riley @ GoJava

GoJava Werk Perks
Canada
Almost 2 years using the app
Rise.ai replied December 2, 2021

Hey Riley! We are so pleased to hear how happy you are with our service (especially with Pauline's support) and our app. Thank you for taking the time to write such a glowing review!

Edited January 3, 2023

Really awesome! it appears nice and clean on the site which I really love - allowing clients to view all their rewards at a glance. John was also incredibly helpful with our queries - great service!

thefirstrefresh
Singapore
Almost 2 years using the app
May 17, 2018

Great app, easy to use. Helpful and speedy customer support

Paper Bear
Ireland
Almost 2 years using the app
Edited September 30, 2021

I had an issue and Eddie helped me through the whole process!! Great help and great product! So glad I have this app! Also very user friendly!

Hello Beautiful 605
United States
Almost 2 years using the app
Edited May 27, 2021

Fast response time from the Team when you need it a solution. This is a great app, highly recommend!

luxe coastal home
Australia
Almost 2 years using the app
Rise.ai replied June 24, 2019

Thank you for this awesome review.

Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

April 28, 2020

Very Responsive Support from the Rise team. Very easy to setup and looking forward to increasing revenue with this app.

Zoomlite
Australia
Almost 2 years using the app
Rise.ai replied May 1, 2020

Thank you so much for this great review. We all really appreciate it 🙌