Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

September 3, 2018

Just installed the app and found Ari really helpful. The interface is very user friendly and the Youtube tutorial is easy to follow. Still in the trial period but already sold a voucher so delighted! Great way to build your business with moving to the more expensive Shopify Plan. Lots to explore and discover. Thanks Ari.

Wegiveitawhirl
Ireland
About 2 years using the app
March 21, 2023

This is an absolute must download for stores looking to offer a clean & clear loyalty program for their customers. It's easy to use on the front & back ends of the site, works really well, and has a broad range of options. Beyond that, the team is what sets Rise.ai apart. They are responsive, helpful, friendly, and get quick results. 10/10 recommend!

Love that Bag etc - Preowned Designer Fashions
Canada
About 2 years using the app
Rise.ai replied March 22, 2023

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!

September 29, 2020

The support team is fast and friendly and fixed my issues quickly. The gift card part of the app is beautiful and the best on the market that I've found. We're just diving into the loyalty aspect and can't wait to see the results.

The Crest Home
United States
About 2 years using the app
November 22, 2018

Absolutely fantastic app! So easy to create workflows and promotions and customer support very quick and helpful.

Salon Style
Australia
About 2 years using the app
Edited July 1, 2022

Nous recherchions cette approche qui propose des € plutot que des points, le support est réactif, ca marche tout simplement.

Apoticaria
France
About 2 years using the app
Rise.ai replied May 26, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

December 11, 2019

Used it to create a gift card for purchase campaign. We haven't taken advantage of all features yet, but so far it's working great!

Rasa
United States
About 2 years using the app
Rise.ai replied December 16, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

January 13, 2021

Outstanding product and customer service. Their team is thorough and quick to respond to requests :)

Gelvio
United States
About 2 years using the app
November 24, 2022

the best customer service, they help step by step to set up our tiered loyalty programme. Highly recommend

Luna & Curious
United Kingdom
About 2 years using the app
Rise.ai replied November 30, 2022

Hi Luna & Curious,

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.

June 7, 2020

Hila from Rise was so helpful! Wanted to make some adjustments on the app and she responded so quickly and helped us resolve the issues! Really appreciate of the support. The app is so helpful and we’re so happy with it! Highly recommend!

Mini Dreamers
United States
About 2 years using the app
Rise.ai replied June 9, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

December 1, 2021

Great application and amazing support service. Will recommend this application if you want to maximize your gift cards selling.

The Graze Company
Canada
About 2 years using the app
Rise.ai replied December 2, 2021

Thank you for the review! We are here if you have any additional support questions :)