Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

June 29, 2020

Great system for my reward program and gift cards. A few issues with work flows, but the customer service team has been very helpful in fixing and have responded promptly to my questions.

The Rose Hanger
United States
About 2 years using the app
Rise.ai replied July 1, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

Edited January 7, 2020

We had a few speed bumps getting set up because our use case wasn't supported by Rise.ai natively, but Nadav and the team were very responsive and helped us get where we needed to get quickly. Once we nailed down the workflow, everything worked seamlessly.

Seed
United States
About 2 years using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

March 23, 2023

This is an excellent app, and the customer service is 5 stars. They are quick to respond to any questions I have. The loyalty credit has been a great selling point for our customers, and has helped increase our AOV and return rate.

The Mod Cabin
United States
About 2 years using the app
Rise.ai replied March 29, 2023

Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

October 21, 2020

Great application for gift card operation and for creating a personalized loyalty program. The possibility to reimburse is great!

PoussePousse
France
About 2 years using the app
December 23, 2021

I think it's pretty good. Seems to work pretty well and integrates fairly seamlessly. Great customer service

Coracao Chocolate
United States
About 2 years using the app
Rise.ai replied December 30, 2021

Thank you for writing a review! Please let us know if there's anything else we can assist with :)

April 15, 2019

This app is user friendly and integrates well into my Shopify store. But most importantly, the app maker understands the busy lives of entrepreneurs and offers EXCELLENT customer service in support small businesses like mine. I would highly recommend.

dOSA Natural Skin Care Products
United States
About 2 years using the app
Rise.ai replied April 17, 2019

Thank you so much for your awesome review, and thanks for recommending our app :) 🙏

August 13, 2021

I first downloaded this app so that I could process returns in the form of store credit, but quickly learned I could do so much more! I love that they offer rewards programs and ways to give back to my customers. When I first discovered this I was a little confused, but John quickly walked me through it and now I'm even more excited to see what all this app can do!

Beckandmiller
United States
About 2 years using the app
Rise.ai replied August 30, 2021

Happy to hear we John was able to explain all our features and clarify any questions :) Thank you for the review!

May 2, 2020

Rather than constantly having products "on sale", this is a great way of rewarding great customers and motivating them to be repeat purchasers.

Erosion Wine Co.
United States
About 2 years using the app
Rise.ai replied May 4, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

October 9, 2023

I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!

Volley Tequila Seltzer
United States
About 2 years using the app
Rise.ai replied October 16, 2023

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

November 18, 2021

Application très fonctionnelle et service support au top! Je recommande vivement, nous l'utilisons sur l'ensemble de nos sites.

Memo Paris
France
About 2 years using the app
Rise.ai replied November 21, 2021

Merci d'avoir recommandé notre application et d'avoir reconnu notre service! Nous sommes très heureux de vous avoir comme client :)